Panera Bread - Beckley
Panera Bread
Description
At this restaurant, diners will find a mixed bag of experiences. While some rave about the delightful salads and fresh bread, others report significant issues with service and order accuracy. Despite a relatively high price point, the quality of the food generally garners praise, particularly for vegetarian options and bakery treats. However, cleanliness and seating conditions leave room for improvement. Many appreciate the friendly staff, short wait times, and spacious environment, making it a decent choice for casual meals or study sessions. With better service, this spot could elevate its reputation and attract even more patrons.
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It’s s nice and foods great but the chairs always worn out and theirs always two or three guys in their with laptops and cords trying to make it their office for the next few hours cus he bought a baguette, and a bowl of soup sounds a lot like something can’t say on here. Great food.
They forgot me dressing on the side for my sandwich and barely had any mayo on it. About the size of a quarter is all that was on it.
I ordered food through Uber Eats for my husband, who is out of town and staying in a hotel. Unfortunately, he got hit with Influenza A, so I wanted to send him some soup. When the delivery driver arrived, she received the wrong bag from the staff. After waiting an hour, I ended up with just a dry cookie instead of my order. When I inquired about including the already prepared order in my new one, which I had to place again, the manager hung up on me. I really wish I could give this place zero stars. They definitely need to improve their customer service.
It's hard to believe this place still does decent business. I usually only come here for mac and cheese for my daughter. This time I decided to try the chicken pepperoni melt. Unfortunately, they left out the chicken and used 8 pieces of pepperoni on a 11 sub. You could easily go next door to Sheetz and get better food. That was my last time eating here.
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