Five Guys - Beaverton

We have loved 5 guys for a long time, but this specific store has gone down in quality. The fries were luke warm, the burgers were just ok, and they were out of... read more We have loved 5 guys for a long time, but this specific store has gone down in quality. The fries were luke warm, the burgers were just ok, and they were out of whipped cream. We have had this happen twice to us now. Has the store just gone down in quality? We will be going back just not to that store.

We didn't have a great experience at this chain. I overheard some customers complaining about the fries, saying they tasted soggy and old. Luckily, mine were fr... read more We didn't have a great experience at this chain. I overheard some customers complaining about the fries, saying they tasted soggy and old. Luckily, mine were fresh out of the fryer, so I didn't mind that too much. However, my companion's fries were also soggy and old, which suggests that their fryers might not be at the right temperature for the potatoes. Additionally, I didn't appreciate how the staff tried to inform the manager about the issue, only to be dismissed or scolded when they attempted to resolve the problem themselves.

Always messed up orders, missing items etc.PriceyBurgers are good, the fries are not, always end up wet and soggy.It wouldn't be so bad but every time I order f... read more Always messed up orders, missing items etc.PriceyBurgers are good, the fries are not, always end up wet and soggy.It wouldn't be so bad but every time I order from here they always mess up my order, build the burger wrong, miss items entirely...Probably not going to get food from here anymore even though I like the burgers I hate having to get a refund for missed items every time I want to eat.

Tonight was definitely the busiest I’ve ever seen it. There were at least 30 people waiting for their orders, with only three employees working. The general man... read more Tonight was definitely the busiest I’ve ever seen it. There were at least 30 people waiting for their orders, with only three employees working. The general manager was in charge and handled everything incredibly efficiently. He offered drinks to the waiting crowd and kept everyone updated on their order statuses. As an Uber driver, I was really impressed by how well he managed the situation. Great job!

I haven't visited in a while, but I'm really glad I stopped by. The burger, fries, and shake were so simple yet absolutely delicious! Thank you, Five Guys! read more I haven't visited in a while, but I'm really glad I stopped by. The burger, fries, and shake were so simple yet absolutely delicious! Thank you, Five Guys!