Kfc - Baytown

Didn't taste like the old original fried chicken. But it was cooked good and hot.

This is the worst KFC I have ever seen. First I was given the bowl instead of the pot pie. When I got back to the plant to eat is when I saw the mistake. The potatoes were cold, the chicken like little pieces of rubber and the corn was also cold. I call KFC complaint line 3 times. Each time was told they would get in touch with me. Told the ladies that i was not looking for free food, just wanted to tell them how bad the food was. Never heard a word from them. Don’t go there and eat at any time!!

Would rate 0 if I could. They closed the lobby doors on me, my wife and my kids right before 8:00am when lobby closes at 9. Then they tape a piece of paper “Drive Thru Only!!!!!!!!” On the door and point at it. I asked an employee for the manager through the glass and a dude who I’m assuming is the manager poked his head around the corner and made the “No” motion with his hands and mouth. The service is absolutely terrible, nothing but problems from lazy workers and lazier management. As a manager myself it’s sickening to see this behavior towards the public your supposed to service.

Very short older lady messed up our order and when we went inside with proof and our receipt she got very offended and defensive. I don’t understand why she would be openly rude and embarrass us in public. Should be fired. Short older woman with short black and gray hair. Smoking cigarettes with the front door wide open (standing in threshold). She is wider set and seems to be ethnic looking. Avoid this store if you want a comfortable family friendly environment.

They didn’t put napkins nor ketchup in the bag. I ordered 8 piece dark half Original Half crispy. Had to wait 25 minutes on crispy chicken.