Arby's - Baxley

We just returned from vacation and didn't have anything quick to prepare at home. I was craving a chicken pot pie from KFC, but my daughter wanted Arby's. We bo... read more We just returned from vacation and didn't have anything quick to prepare at home. I was craving a chicken pot pie from KFC, but my daughter wanted Arby's. We both ordered the beef and cheddar sandwich along with Crinkle cut fries. We also tried the new wings, but we weren't really impressed. The fries were tasty, but my sandwich didn't taste as good as usual. We opted for takeout service.

**Service:** Takeout **Meal Type:** Lunch **Price per Person:** $1–10 **Food Rating:** 3/5 **Service Rating:** 5/5 **Atmosphere Rating:** 5/5 read more **Service:** Takeout **Meal Type:** Lunch **Price per Person:** $1–10 **Food Rating:** 3/5 **Service Rating:** 5/5 **Atmosphere Rating:** 5/5

Kudos to Stephanie and her team! I visited through the drive-thru, and everything was spotless. The food was excellent, and Josh was fantastic. He made sure we... read more Kudos to Stephanie and her team! I visited through the drive-thru, and everything was spotless. The food was excellent, and Josh was fantastic. He made sure we received all of our order and patiently waited while we checked everything. He was incredibly friendly! Great job, Team Arby's Baxley! – Kelli Brewton, District Manager for Rocket Enterprises, Huddle House Food: 5, Service: 5, Atmosphere: 5

I arrived at the drive-thru at 8:55 PM and was asked to wait for 2 minutes at the ordering speaker. After waiting for 5 minutes, with a line of cars building up... read more I arrived at the drive-thru at 8:55 PM and was asked to wait for 2 minutes at the ordering speaker. After waiting for 5 minutes, with a line of cars building up behind me, I was finally able to place my order. The first thing I asked for was a roast beef sandwich, but to my shock, I was told they didn’t have any roast beef! How is it possible that Arby’s, a restaurant known for its meat, runs out of roast beef? This isn’t the first time I’ve faced issues at this location, as I’ve encountered slow service and limited menu items before. While the staff has always been friendly, which is why I’m giving them two stars, this restaurant needs to be reviewed by upper management. It serves as a prime example of how not to operate a fast food establishment.

The food at this location is excellent, and the staff is consistently friendly. However, I've noticed a decline in cleanliness. This is the second time I've rec... read more The food at this location is excellent, and the staff is consistently friendly. However, I've noticed a decline in cleanliness. This is the second time I've received sticky sauce packets that were covered in old sauce and grime.