Ask Italian - Bath

We had booked a table for holy evening. when we arrived at 19 o'clock, the restaurant was closed. there was a communication to the door to say that they were cl... read more We had booked a table for holy evening. when we arrived at 19 o'clock, the restaurant was closed. there was a communication to the door to say that they were closed due to technical difficulties. at least what they could have done was to inform people who had booked tables. it was quite difficult to find another restaurant in such late phase on the holy evening.

Very bad service. It was obvious they wanted to close early. Bought out our mains when still eating starters. Turned a table of people away when the restaurant... read more Very bad service. It was obvious they wanted to close early. Bought out our mains when still eating starters. Turned a table of people away when the restaurant was empty. Our Waitrose was outside smoking and on her phone, when she came back in we had to call her over and she cleared our plates with her coat on. We asked for coffees but were told they had switched the machine off as they wanted to close because they ‘didn’t have any customers’ this was 10.30am on a Saturday night. Very disappointed.

We waited 1 hour 15 minutes for a starter. poor! the kitchen has clearly resource problems. the servier staff was great, and not her fault was eating so slow. read more We waited 1 hour 15 minutes for a starter. poor! the kitchen has clearly resource problems. the servier staff was great, and not her fault was eating so slow.

Great restaurant! They offer gluten-free options and are accommodating with menu modifications. The staff is friendly. It was a bit chilly while sitting there,... read more Great restaurant! They offer gluten-free options and are accommodating with menu modifications. The staff is friendly. It was a bit chilly while sitting there, but the food was delicious.

Busy Saturday evening visit, despite being busy food was served fast and fresh. read more Busy Saturday evening visit, despite being busy food was served fast and fresh.