M&s Cafe - Feedback

Perfectly ok food and drink but ruined by a bizarre requirement to use their overcomplicated food ordering machines instead of just telling someone what you wan...

First and last time we will be using this cafe. Uninspiring and soulless. Also noisy and dirty. Takes forever to order on the ridiculous electronic menu and ord...

Lovely menu helpful staff . I ordered a wrap and after finding out after it was cooked it had sweet corn in it that wasent listed in the ingredients they swappe...

The watermelon and papaya smoothie I had was fairly good, the chocolate twist was also nice. I initially wanted the Cucumber and Avocado one, but they had ran o...

Went to have lunch with my daughter today. Looked in the cafe which had been refurbished since we were last there, there was a huge notice board outside cafe wi...

I like going to M&S cafe because of the family-friendly atmosphere. I used to visit with my mom, and now I often stop by with my child for a quick sandwich. I u...

I was disappointed to visit the café today and see the new self-service terminals installed, especially since one of them was not working. Many elderly customer...

There was a lack of customer service and interaction, and the seating area was smaller. It seems that M&S has lost its focus on customer service. I decided to l...

Always visited M&S cafe in Basingstoke on our weekly visit to Basingstoke but will never go again. They have introduced a complex ordering system similar to McD...

I was very disappointed with my visit to the cafe in the M&S Basingstoke town centre branch. I am wheelchair bound and found the new ordering system difficult t...