Jekyll & Hyde - Feedback

British, Pubs, Beer

Reviews

Overall Total Score
3.5 out of 5
Very good | 203 reviews

Was Lexi Martin at Jekyll & Hyde a mag?
The Jekyll Hyde had advertised that they were under new ownership so we booked lunch there. We had not been near the place since August 2015 when a rare, family get together had been spoiled by poor service. The lunch was for my partner and I to celebrate my Birthday so I was taking a risk. When I booked I didn’t advise it was a special occasion. I am delighted we took the risk as we had a three course meal (starters... View all feedback.

What JaneJ dislikes about Jekyll & Hyde:
Food was good once the kitchen had corrected the order (we asked for chicken burger, no cheese and it came with cheese and steak with salad instead of chips and steak came with chips! Drinks were taken off the final bill which was appreciated! View all feedback.

Reviews from various websites

Menu

Last update : 24.01.2023

4.0 ★ from 12 reviews
bethany-380
Bethany 24.01.2023 - 15:11

Twice now ignored by staff so have walked out without ordering food. Seems to have a lot to do with Badger ales. Old inside with good character feel.

sofia-685
Sofia 16.01.2023 - 09:43

The Jekyll & Hyde is a fairly busy food pub with a large car park on the A30. The pub has a pleasant old-fashioned look with lots of smaller rooms.

naomi-427
Naomi 03.07.2020 - 15:58

First visit, the greeting, service and food was excellent The server Francesca was excellent, great personality and made sure that we had everything we wanted. Will definitely return again. It was one of the tastiest meals we have had for a long time.

ella-302
Ella 17.12.2017 - 13:29

Nice food and friendly staff. Food came nice and hot.

amber-1436
Amber 11.11.2022 - 18:04

This was our first time here and it was nice, but not excellent. We will try again as you cannot judge a restaurant on a culinary experience.

The experience at the restaurant seems to have been mixed based on different customer reviews. Some mentioned poor service from inexperienced wait staff, along with issues like incorrect orders and limited menu options. Others, however, highlighted the delicious food they enjoyed, despite some hiccups in the service department. One review mentioned an abrupt closure of the kitchen and bar without warning, leading to a disappointing end to the evening. On a positive note, a review from a recent visit praised the new ownership for their friendly service and delicious menu offerings, suggesting that the restaurant may be on the right track under new management. Overall, opinions seem to vary, but it appears that the restaurant has potential for improvement and growth.

Opentable

Last update : 28.04.2024

3.7 ★ from 191 reviews
kateh
KateH 28.04.2024 - 11:12

The food was delicious and the staff was very friendly. The dishes were served hot and fresh.

tressie40
Tressie 28.04.2024 - 11:12

Our first visit to this restaurant was pleasant, but not exceptional. We plan to give it another try, as one dining experience is not enough to accurately judge a restaurant.

janej
JaneJ 28.04.2024 - 11:12

Food was good once the kitchen had corrected the order (we asked for chicken burger, no cheese and it came with cheese and steak with salad instead of chips and steak came with chips! Drinks were taken off the final bill which was appreciated!

disappointed1
Disappointed1 28.04.2024 - 11:12

This was my first visit to this pub, even though I have passed by it many times. Unfortunately, I have no intention of returning as the service was poor and the food was not impressive. It's a shame because the exterior of the pub looks charming.

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