Britannia Fish - Basildon
Britannia Fish
Description
At Britannia, guests experience a mix of highs and lows. While the fish and chips receive consistent praise for their quality, some patrons have encountered issues, such as poorly prepared burgers or spoiled ingredients. Positive reviews highlight the friendly staff and the establishment's commitment to fresh, hot food, with many recommending it as a go-to for takeout. However, concerns about food preparation standards and proper ingredient checks persist. With an inviting atmosphere and fine-tuned service, this local gem offers a delightful dining experience, provided the management takes heed of constructive feedback for overall improvement.
Images
Feedback
We went to Britannia for a large order of fish and chips for a fundraiser we were hosting to raise money for the RNLI. Ali was extremely helpful and offered us a great price. The order was ready on time, nicely packaged, and everyone agreed that it was delicious. Thank you.
I ordered a chicken burger from this restaurant, but when I got home to eat it, I discovered that there was brown, slimy, and smelly lettuce inside that had gone bad. It seems like someone should have noticed that the lettuce was off when the burger was being made. I was really disappointed by this experience, especially since we are encouraged to support local businesses.
I recently tried a burger from this restaurant. As a chef with 12 years of experience, I was disappointed to find that the burgers were deep fried, making them hard to eat. Unfortunately, I was in a rush to pick up my children, so I couldn't return it. The staff were friendly, so no issues with the service. I believe that the problem lies with lack of proper training. I suggest investing in a solid top or grill for better results. I have visited this restaurant a few times and decided to try the burger for a change. I hope the management considers my feedback for the improvement of their business. Thank you.
Had Rock Eel and chips the other day and it was absolutely gorgeous....will definately be visiting again very soon

