Dunkin' - Bartlett

#9 - Fast Food - Bartlett, Coffee, Donuts
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Dunkin'

Dunkin'
2.7 / 5 (384 reviews)

Description

Diners at this bustling restaurant express significant dissatisfaction with both service and food quality. Frequent complaints highlight undercooked items, incorrect drink flavors, and a lack of communication from the staff, creating frustration among guests. Many note that interactions with employees are rushed and unfriendly, detracting from the overall experience. Additionally, conflicts over order accuracy and excessive wait times reflect a troubling pattern of inadequate customer service. Despite a few bright spots, such as delicious coconut milk options, the restaurant's issues have prompted many patrons to reconsider their future visits, leaving them disappointed and frustrated.

Last update: 14.05.2026 from: Heather

Feedback

★ 2.7 / 5 from 384 reviews
trinity-nicole
23.01.2024

Busy, staff was busy so interactions were short with no pleasantries. Took a while to get my order in, took longer to get my food and drink. I was a walk in order, the drive thru was busy.

susan-moulton-snake2
23.01.2024

The two stars is for the service. It is usually good. The doughnuts?EVERY time I go here?are old. They are at least a day old because I can't eat them the next day they are so hard and dry. I am trying to understand what time of day or what day of theweek they are fresh. Anyone know of another dnut place in this area?

drunte-horse6
26.06.2022

I love dünkin donuts! I can't say hold a bad word about her!

heather-h-cat381
15.03.2024

Dunkin coffee hits.

toro-s-1
15.03.2024

Burnt Croissant and terrible customer service. The line was 20 mins long and then received the wrong order. I understand your bottom line is important but hire more help and train your staff better. Won’t be returning to this Dunkin.

FAQ

You can use the WiFi of the place free of charge.

The place also takes various credit cards.

More information

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