Dunkin' - Bartlett

The manager charged my daughter for donuts she didn't order. When she inquired about the charge, the staff laughed at her and questioned what her issue was. Whe... read more The manager charged my daughter for donuts she didn't order. When she inquired about the charge, the staff laughed at her and questioned what her issue was. When my daughter asked them to be more polite, the manager responded with "F off." Quite an unprofessional establishment.

I've never experienced a coffee shop or restaurant where the manager yells at a customer for pointing out a wrong order. While he was shouting at me, he was als... read more I've never experienced a coffee shop or restaurant where the manager yells at a customer for pointing out a wrong order. While he was shouting at me, he was also yelling at another customer trying to use the kiosk. On the bright side, the food and drinks are good, and the ambiance is pleasant.

The staff here doesn't pay attention, and they can be quite rude. They often mess up orders and don't open on time. This is the worst Dunkin' I have ever encoun... read more The staff here doesn't pay attention, and they can be quite rude. They often mess up orders and don't open on time. This is the worst Dunkin' I have ever encountered. When you raise a complaint with corporate, and the local management reaches out, their response is simply, "What do you want me to do about it?" I've had multiple disappointing experiences here—it's truly awful!

There is manager there named Leon who is the most miserable person on the face of the Earth! Seriously this guy needs to go!!!Service: 1/5 Atmosphere: 1/5 €¦ Se... read more There is manager there named Leon who is the most miserable person on the face of the Earth! Seriously this guy needs to go!!!Service: 1/5 Atmosphere: 1/5 €¦ Service: 1 Atmosphere: 1

Quite literally the most rude, disrespectful, insulting staff. Waited 30 minutes for 4 drinks and started quietly complaining before a customer who has only bee... read more Quite literally the most rude, disrespectful, insulting staff. Waited 30 minutes for 4 drinks and started quietly complaining before a customer who has only been waiting 10 minutes starts yelling at us that there’s only 3 workers on. Let’s be honest, patients only get you so far, especially 30 minutes for drinks. The worker chimes in and starts yelling at us that they will make us wait longer, that she SPIT IN OUR DRINKS, and that she was going to fight us. Let’s also include that fact she was cussing at us and no communication was said before all this went down like “sorry for the wait” or “it will be a few minutes.” So unless you are willing to wait this long, don’t go here or you will be yelled and cussed at.