Baskin-robbins - Bartlett

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Baskin-robbins

Baskin-robbins
4.1 / 5 (1460 reviews)

Menu

On this webpage, you will find the complete menu of Baskin-robbins from Bartlett. Currently, there are 2 menus and drinks available.

Located on Stage Rd in Bartlett, this long-standing ice cream spot has seen better days. While some customers still enjoy classic flavors like Praline and Cream and Jamoca Almond Fudge, many express disappointment with declining product quality and inconsistent service. Scoops often arrive melted quickly, and toppings like hot fudge may not be warmed late in the day. Staff attitudes reportedly range from indifferent to unwelcoming, impacting the overall experience. After years of loyalty, many patrons are considering alternatives, hoping for a return to the friendly, high-quality service that once defined this neighborhood favorite.

Last update: 17.01.2026 from: Enrique

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Feedback

★ 4.1 / 5 from 1460 reviews

Was Isobel Littel at Baskin-robbins a mag?
I go there a lot, but on April 17,2022, I really wanted some Chocolate Fudge ice cream and when she handed it to me I noticed it looked like regular chocolate ice cream. I made a remark that it wasn’t dark and the girl just ignored me. I paid $7 for my sister and I and went ahead and ate it. They obviously put regular chocolate when it was supposed to be Chocolate Fudge. I am very disappointed. And the girl in the ba... View all feedback.

What Shyann Hackett dislikes about Baskin-robbins:
Customer service is getting worse every time we visit. Quality is not what it used to be. Ice not so cold, literally 6 min away and pots are melted before we make it home. Banana splits are basically a melted milkshake in less than 6 minutes. They seem to stop caramel and hot fudge warm a few hours before closing. I have visited this place, Bartlett on Stage Rd for over 12 years and it seems to run down more and more... View all feedback.

hanna86
17.02.2023

Customer service is getting worse each time we visit. Quality is not what it used to be. Ice cream not as cold, literally 6 min away and scoops are melted before we make it home. Banana splits are basically a melted milkshake in under 6 minutes. They seem to stop warming caramel and hot fudge a couple of hours before closing. I’ve been frequenting this location, Bartlett on Stage Rd for over 12 yearsand it seems to be getting more run down each time. No longer a satisfied customer and will be going somewhere else from now on.

santana-adam
17.02.2023

Service was great. Great selection. Ice cream was delicious. Only four stars bc the ice cream was a little TOO cold.

santana-adam
17.02.2023

Service was great. Great selection. Ice cream was delicious. Only four stars bc the ice cream was a little TOO cold.

blanda-enrique
25.04.2023

The customer service was excellent! My only complaint is that I wish the blades were a bit larger.

sanabria-eduardo
25.04.2023

Thanks to T-Mobile Tuesday, I received a $5.00 gift, and I decided to try a two-scoops cup. I chose Praline and Cream as well as Jamoca Almond Fudge. I liked both flavors, but I think I’ve found a new favorite—the chocolate and cream is absolutely delicious! I'll definitely be returning!

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