Dunkin' - Barrington
Dunkin'
Description
Dunkin' Donuts has recently garnered mixed reviews, with patrons citing experiences that range from dismal service to moments of genuine satisfaction. While some customers faced rude staff, poorly prepared food, and long waits for coffee, others enjoyed friendly service and well-made beverages. The inconsistency in service quality has left many questioning their desire to return, particularly at certain locations notorious for unprofessionalism. On the other hand, there are glimmers of hope, as some reports highlight excellent service and enjoyable drinks, suggesting that the chain may still deliver value amid ongoing service challenges.
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At this evening. a fine gentleman has eaten my French vanilla! it was excellent. thanks for keeping dunkin barrington the great work.
Serious customer service! drinks were made incorrect. not hygienic. rude atmosphere. I absolutely do not recommend and will never return. warren and swansea Dunkin’ are far superior!
There are other choices, try Blue Kangaroo or Coffee Depot in Warren, both 5 starsMyself and numerous other no longer step foot in this DunkinThe restroom in Barrington Dunkin is now locked, the key is on a heavy 10 inch Crescent Wrench and even if you are a 20 year customer, a 70 year old disabled Veteran with a 70 year old Bladder, they make you order before they give you the key. Saying the the bathroom is only for customers. Like after 20 years of coming there (the staff person has been there for at least 2 years of that) my friend was there just for the bathroom???Just this past weekend the Manager comes at my seated Disabled Veteran 70 year old neighbor in what appeared as a threatening manner yelling at him and accusing him of swearing at her staff, and said that we don 't like you, no one likes you, you are always making trouble, we don 't want you here (or words close to that). It was a terrible situation that in my opinion was brought on by the manager.Another time I observed a server accidently spill hot coffee over the counter missing a baby by inches who was sitting in a carrier on the floor against the counter next to his mother. He didn 't apologize and doesn 't even comp the coffee, makes the mother pay for it.Another neighbor who has been going to this place for over 20 years accidently spilled his coffee before he even got a chance take a sip, he didn 't want to ask for a replacement so I asked for a free replacement, they complained and said I didn 't spill it but finally replaced it for free, reluctantly. We went back to our table and talked between ourselves about how this staff was not customer friendly, especially to the senior citizen Veterans (some of us wear ball caps with our branch of service). We then hear the Duncan staff from behind the counter badmouthing us.Another friend told me that he saw a man (who he didn 't know) complain to the staff that he was still waiting for his coffee, the manager yelled at him you order here and pick up your coffee over there!!! There was no sign indicating that.The staff for the most part is unprofessional and the Manager is the worst and has a temper issue with customers in my opinion.Read some of the other negative reviews.
Menu
Donuts & Bakery
Stroopwafel DonutA frightfully delicious munchkin topped donut.
$1.6
Pancake Minis$2.3Bakery & Snacks
Chive Onion Bagel MinisTwo onion bagel minis stuffed + chive cream cheese.
$2.6Treat Yourself
Sweet Black Pepper Bacon SandwichExtra bacon caramelized + sweet black pepper seasoning + egg & cheese on a buttery croissant.
$4.1Sandwiches &Amp; Wraps
Wake Up Wrap Veggie Egg White And CheeseMade‐to‐order + the perfect portion of turkey; sausage egg & cheese. Max 12 per order.
$1.9Popular Items
Assorted 12 DonutsA delicious assortment of 12 donuts; selected from the days available varieties. Max of 2 dozen per order.
$9.5
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