Ruby Open Kitchen - Feedback

Absolutely shocking experience. I make an order for our family at 19.30 which gets accepted on just eat by Ruby Open Kitchen. I then receive a call from them ne... read more Absolutely shocking experience. I make an order for our family at 19.30 which gets accepted on just eat by Ruby Open Kitchen. I then receive a call from them nearly an hour and half later saying they are sorry but they have to cancel the order as I am too far away only 10 minutes from my postcode to theirs. WHY accept the order and wait an hour and half to cancel it when we are expecting food. It is now nearly 9pm, the kids have school tomorrow so thanks so much for the unprofessional service. You even had the cheek to laugh when I said this is unprofessional and you have left us all with no food to eat tonight with it being our first night in our new home. DO NOT ORDER FROM THESE COWBOYS!

The worst takeaway ever! Cold hard chips,vile tasting curry sauce and dried up salt and pepper chicken. Probably the worst meal we’ve ever had! read more The worst takeaway ever! Cold hard chips,vile tasting curry sauce and dried up salt and pepper chicken. Probably the worst meal we’ve ever had!

Very low quality battered chicken, soggy and prevents absorbing sauce. Sauces are watery. Large amount of onions, all expected vegetables are replaced with onio... read more Very low quality battered chicken, soggy and prevents absorbing sauce. Sauces are watery. Large amount of onions, all expected vegetables are replaced with onion

Ordered for a take away. Asked for chicken satay with no onion. Basically got a chicken curry which is not what i ordered and the food was just not nice at all.... read more Ordered for a take away. Asked for chicken satay with no onion. Basically got a chicken curry which is not what i ordered and the food was just not nice at all. Got to be the worst Chinese i have ever had.

Excellent that's all I have to say,food fantastic and very polite staff a read more Excellent that's all I have to say,food fantastic and very polite staff a

Used to be a very good takeaway unfortunately has gone down hill quickly. Food: 2 Service: 2 Atmosphere: 3 read more Used to be a very good takeaway unfortunately has gone down hill quickly. Food: 2 Service: 2 Atmosphere: 3

Only get chicken balls or salt and pepper chicken with chips and both very nice best I've tried anywhere Service: Take out Price per person: £1–10 Food: 5 Servi... read more Only get chicken balls or salt and pepper chicken with chips and both very nice best I've tried anywhere Service: Take out Price per person: £1–10 Food: 5 Service: 5 Atmosphere: 5

The food from this place used to be fantastic, over the last year it has declined beyond recognition. This evening it was greasy had no flavour and was bland. W... read more The food from this place used to be fantastic, over the last year it has declined beyond recognition. This evening it was greasy had no flavour and was bland. We ended up throwing most of it away. Very disappointing. Meal type: Dinner Price per person: £1–10 Food: 1 Service: 4 Atmosphere: 1

They always make the food amazing everytime and I love it. Service: Delivery Meal type: Dinner Price per person: £10–20 Food: 5 Service: 5 Atmosphere: 5 read more They always make the food amazing everytime and I love it. Service: Delivery Meal type: Dinner Price per person: £10–20 Food: 5 Service: 5 Atmosphere: 5

Service: Take out Meal type: Other Price per person: £10–20 Food: 5 Service: 5 Atmosphere: 5 read more Service: Take out Meal type: Other Price per person: £10–20 Food: 5 Service: 5 Atmosphere: 5

Visited today, there was in our party and we had a brilliant visit. the mushrooms with black pudding and harrogate blue, amazing! by us ordered smoked squid tha... read more Visited today, there was in our party and we had a brilliant visit. the mushrooms with black pudding and harrogate blue, amazing! by us ordered smoked squid that had run out, but the quick think team offered us laughing what was divine! third in the party had han chaseur, the huge park but was beautiful! for pudding we shared (from now on stuffed, but could not resist) bonfire to say that this was their first service, because they all made amazingly good and we are going to christmas again to see them again and enjoy some amazing food! Do not forget to eat the mushroom before I photographed it.

Had a lot of a ripper of rubys kitchen before, but had one last night for the first time in a few months and just wanted to let them know that it was absolutely... read more Had a lot of a ripper of rubys kitchen before, but had one last night for the first time in a few months and just wanted to let them know that it was absolutely delicious. Many thanks and our compliments to the chefs.

Polite staff, fast delivery and a good selection of food read more Polite staff, fast delivery and a good selection of food