Reviews

Overall Total Score
3.5 out of 5
Very good | 1213 reviews

What Rosana C likes about The Arkley:
We have been here for lunch a few times and very impressed with the service, sometimes the place was so busy but the waiters never stopped smiling and nothing was too much trouble A young chap called James was very helpful and so was the assistant manager who were taking photos for us. They were rushed off their feet yet always service with a smile The food was tasty, at a good price, the seatings were comfortable. A... View all feedback. What Toze29 doesn't like about The Arkley:
We used to be regulars at The Arkley and always enjoyed our visits, but recently things have been a bit disappointing. There seems to be a lack of staff, resulting in long wait times for service, drinks, and food. The restaurant cleanliness has noticeably decreased, as we have noticed dead flowers on all tables during every visit. The manager appears to be overlooking attention to detail. The toilets are not clean, w... View all feedback.

Reviews from various websites

Tripadvisor
3.4 ★ from 622 reviews
Toze29
03.03.2024 - 13:00

We used to be regulars at The Arkley and always enjoyed our visits, but recently things have been a bit disappointing. There seems to be a lack of staff, result...

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jennaA794VC
03.03.2024 - 13:00

The service was abysmal. When we initially ordered our drinks it took ages to arrive. At the end, the desserts came almost an hour late I initially followed up...

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iainm186
03.03.2024 - 13:00

We thought our meals were very good. Definitely above pub grub standard and very tasty. Service was attentive and efficient. We will certainly return and recomm...

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Jack
03.03.2024 - 13:00

Terrible staff attitude, rude and unhelpful General Manager I will certainly never come back. Food adequate but just an appalling place. Chief Supervisor seems...

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Lynn
03.03.2024 - 13:00

Visited on a Sunday, early evening. Good food, good wine, we asked to try two before making our decision on which to order. Had a variety of food between us, in...

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Once a beloved local spot, The Arkley now presents a mixed bag of experiences. While the food remains enjoyable and reasonably priced, recent visits reveal significant service issues, including long wait times and a decline in cleanliness. The once-friendly atmosphere has been marred by rude staff encounters, especially from management. However, not all reports are negative; many diners describe positive interactions with attentive servers who manage to deliver good service even during busy periods. With the potential for improvement, The Arkley invites loyal patrons to return, hopeful for a revitalized dining experience.

Gastroranking-uk
3.5 ★ from 591 reviews

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