Mill Brew - Feedback

Had the full breakfast, looked and tasted like it was cooked the day before, refrigerated, reheated and served warm to me. Bacon inedible, grilled toms stone co... read more Had the full breakfast, looked and tasted like it was cooked the day before, refrigerated, reheated and served warm to me. Bacon inedible, grilled toms stone cold, All for the bargain price of £15.95 including tea and ‘service charge’. should have realised when I walked in the place was empty.

It was my second time going there for breakfast, absolutely love it Customer service is brilliant, it’s clean and delicious breakfast. I would recommend it for... read more It was my second time going there for breakfast, absolutely love it Customer service is brilliant, it’s clean and delicious breakfast. I would recommend it for sure

I usually go here with friends as I enjoy the cappuccino, last time I went with my two year old son . He was taking the sugar in and out the sugar pot and dropp... read more I usually go here with friends as I enjoy the cappuccino, last time I went with my two year old son . He was taking the sugar in and out the sugar pot and dropped a few on the floor . I was there for about 5 min . The stuff seemed very bothered by this . A staff member came twice asking me to stop my son from doing this as they can’t recycle the sugar paper if it goes on the floor . My son even said sorry to him , bless him . I left straight away as I felt children were not very welcomed in this place . I went to the next coffee shop and he done the same game . The waiter came and smiled and gave him a lollipop . Never going to Mill &Brew again !

The manageress confirmed to me on the phone that if I brought back my receipt she would refund the £1.50 for the hot water charged in error. The bill was approx... read more The manageress confirmed to me on the phone that if I brought back my receipt she would refund the £1.50 for the hot water charged in error. The bill was approx £28. I returned a few weeks later but unfortunately the chef who was looking after the restaurant said she was not there anymore and REFUSED to reimburse me (in front of customers he continued to say NO and that hot water was on the menu which I found out it was not!! . I stood there with customers looking on not budging; he walked away and returned putting £1.50 in my hand and told me not to return. I could not believe he acted so appallingly. It was the principle.

Delicious! Went for Sunday brunch. Excellent service, all social distance protocol followed, clean and everyone very friendly and efficient. Loved the full brea... read more Delicious! Went for Sunday brunch. Excellent service, all social distance protocol followed, clean and everyone very friendly and efficient. Loved the full breakfast and cappuccino. Lovely morning out front in the sun! Support local business!

Great menu. eat and service spot on! many thanks to mill brew read more Great menu. eat and service spot on! many thanks to mill brew

I was very happy I was able to take my dog with us, he was made to feel at home lying on the comfy couch. Lunch was lovely in a relaxed friendly atmosphere. Wil... read more I was very happy I was able to take my dog with us, he was made to feel at home lying on the comfy couch. Lunch was lovely in a relaxed friendly atmosphere. Will definitely go back

Friendly and attentive service. Was fairly busy when we arrived but we didn't have to wait for a table. From the front it may look like there isn't any space bu... read more Friendly and attentive service. Was fairly busy when we arrived but we didn't have to wait for a table. From the front it may look like there isn't any space but they have quite a few tables in the back. We had the Eggs Benedict with a sausage on the side, plus Shakshuka two pouched eggs with sourdough bread and a pot of fresh mint tea for two. The Eggs Benedict was a bit small of a serving and the extra sausage not really worth £2. The Shakshuka was tasty although it was all tomato and couldn't see any peppers as mentioned in the menu. The fresh mint tea tasted more like water because there really weren't enough mint leaves. Other than that a pleasant and enjoyable brunch.

Mill and Brew is an outstanding place to eat and enjoy hot drinks. We are addicted to their delicious Full Breakfasts, Lattes and Cappuccinos. The food is alway... read more Mill and Brew is an outstanding place to eat and enjoy hot drinks. We are addicted to their delicious Full Breakfasts, Lattes and Cappuccinos. The food is always hot and delicious, served by attentive, efficient and friendly staff and management. Even if you do not live locally in Mill Hill, Mill and Brew is well worth a visit. You will not be disappointed. David and Bernadette Anders.

Amazing coffees and food..the mushroom truffle toast and American pancakes are delicious read more Amazing coffees and food..the mushroom truffle toast and American pancakes are delicious

Visited Mill and Brew this morning for the first time, hoping for a pleasant breakfast experience. Initially, things started well—our waitress, Maya, was lovely... read more Visited Mill and Brew this morning for the first time, hoping for a pleasant breakfast experience. Initially, things started well—our waitress, Maya, was lovely and polite. We asked how many sausages came in a portion, and she told us two, so we ordered one portion to share. However, when our food arrived, it only included one sausage. It was brought over by a different staff member (apparently the manager), and when we questioned the discrepancy, she curtly responded that it’s one sausage per person. We mentioned that Maya had said otherwise, and while the manager admitted it was a mistake, she made no effort to apologise or resolve it kindly—instead offering to take the plate back with a dismissive tone. No gesture of goodwill, just an immediate reminder that we’d be charged if we wanted another. We proceeded to order the extra sausage but were quite put off by her attitude and had to wait whilst our food became cold. When we raised concerns about how we were being spoken to, she became even more rude and dismissive, telling us to “leave it” and walking off. To top it off, the smashed avocado dish was poorly presented—only one slice of sourdough had avocado, while the other was completely dry. They also charge for every condiment, which felt excessive given the already underwhelming experience. Sadly, we won’t be returning. The atmosphere was unwelcoming, and customer service seriously lacking. For a much better experience, Joice Café just down the road is far friendlier and offers better value. Meal type: Breakfast Price per person: £20–30 Food: 2 Service: 1 Atmosphere: 2

Been here plenty of times and each visit we leave with a happy full belly and tastebuds. Food is delicious especially the M&B breakfast. The friendly owner take... read more Been here plenty of times and each visit we leave with a happy full belly and tastebuds. Food is delicious especially the M&B breakfast. The friendly owner takes his time to have a chat and is very welcoming. Food: 5 Service: 5 Atmosphere: 5

It's worth giving a try. Good food, cosy atmosphere. Food: 5 Service: 5 Atmosphere: 5 Service: Dine in Meal type: Breakfast Price per person: £10–20 read more It's worth giving a try. Good food, cosy atmosphere. Food: 5 Service: 5 Atmosphere: 5 Service: Dine in Meal type: Breakfast Price per person: £10–20