Subway - Banff
Subway
Description
A neighborhood sandwich shop with a split personality: when well staffed it offers friendly, allergy-aware service, quick turnarounds and dependable late‑night help; at other times customers encounter rudeness, understaffing, slow lines, skimpy toppings and an unexpected service charge. Expect a casual, counter‑service spot that shines with certain employees but remains inconsistent during busy periods.
Images
Feedback
Update: The staff member on duty today had extra help, so the service was much faster than before. I've visited several times recently, and each time, the staff member on duty immediately put up the "back in 5 minutes" sign as soon as he saw me. I've spoken to others who had the same experience. It's quite disappointing.
I'm writing this review to acknowledge the gentleman who was working around 4 PM—I'm sorry I forgot his name. As a vegetarian with food allergies, I had many questions, and he answered all of them politely and thoroughly. I've been to many places, including other Subways, but this was truly a great experience for me. Keep up the excellent work! On December 2nd, there was also a lady working with him, and she was equally sweet. Thank you for your outstanding customer service—keep it up!
I just want to say a huge thank you to Komal! It seems like that girl is always working but she never fails to greet me with a smile and to ask how my day is going! She is friendly and efficient and from what I can see a very hard worker! Thank you for the wonderful customer service! Happy Holidays!
FAQ
More information
QR-Code for the menu

