Second Cup Café - Banff
Second Cup Café
Menu
A complete menu of Second Cup Café from Banff featuring all 5 menus and drinks can be found here on the menu.
Banff's bustling café scene offers a mix of delightful treats and frustrating encounters. Some patrons rave about refreshing beverages like the chocolate strawberry frocho, enhanced by friendly service and free Wi-Fi. However, others recount disappointing experiences involving slow service, incorrect drink availability, and hygiene concerns. Instances of staff neglect and confusion over orders have marred the ambiance, leading some to question the management's oversight. While a few enjoy the relaxed vibe, others leave searching for alternatives. In this charming town, the quest for the perfect cup remains an adventure—sometimes sweet, sometimes bitter.
Images
Feedback
Was Ivana C at Second Cup Café a mag?
A great gem of a coffee shop in the downtown village area of Banff. We ordered a chocolate strawberry frocho, which is like a frappuchino without any coffee. So delicious and refreshing on a hot summer day! They also have Wi-Fi which is a nice plus. View all feedback.
What User dislikes about Second Cup Café:
was completely ignored when ordering. Finally you have to order after the workers have talked about personal life. he waited for 20 minutes for a drink. I had to remind the workers what I had ordered and finally got my drink after 30 minutes, although it was quite slow in the load. View all feedback.
Nice fresh brewed iced lattes from espresso. Good service and friendly servers.
A great gem of a coffee shop in the downtown village area of Banff. We ordered a chocolate strawberry frocho, which is like a frappuchino without any coffee. So delicious and refreshing on a hot summer day! They also have Wi-Fi which is a nice plus.
As a long-time local, I visit this coffee shop from time to time. Unfortunately, this morning I experienced terrible service. The red-haired employee was so busy chatting with her coworker that she initially ignored me. It took six minutes to toast a bagel, and I was the only customer in the shop! When she finally handed it to me, she just tossed it my way. She said, "Have a good day," but then rolled her eyes as she walked away. It's disappointing to see such a decline in service quality. They really need to teach their staff some basic manners and kindness!
The restaurant appears to have been newly renovated in September 2019. They have delicious pastries and coffee.
Full Menu
Hot Drink
Coffee
This restaurant offers dishes containing these ingredients
Hot Drinks
More information
QR-Code for the menu

This restaurant offers
Suggested nearby restaurants.
★ 4.3 / 5 (1542 reviews)#1 Seafood in BanffFairmont Banff Springs
Spray Avenue 138, T1L1J9 Banff, US
"Great event in a truly remarkable location!"
★ 4.4 / 5 (1651 reviews)#2 Vegetarian in BanffMasala Authentic Indian Cuisine
229 Bear St, Banff, AB T1L 1A9, T1L1A9, Canada
"We had a lovely dinner at Masala! The food was amazing, especially the chicken was fantastic! We‘ve never had chicken that soft and tasty before! Manj..."
★ 4.5 / 5 (3102 reviews)#3 Vegetarian in Banff RestaurantsEl Toro
Banff Avenue 429, T1L1E3 Banff, CA
"Great service. Fair prices. Would recommend. Service: 5"