Second Cup Café - Banff

#5 - Cafés - Banff, Coffee, Coffee & Tea

Second Cup Café

Second Cup Café
3.9 / 5 (178 reviews)

Menu

A complete menu of Second Cup Café from Banff featuring all 5 menus and drinks can be found here on the menu.

Banff's bustling café scene offers a mix of delightful treats and frustrating encounters. Some patrons rave about refreshing beverages like the chocolate strawberry frocho, enhanced by friendly service and free Wi-Fi. However, others recount disappointing experiences involving slow service, incorrect drink availability, and hygiene concerns. Instances of staff neglect and confusion over orders have marred the ambiance, leading some to question the management's oversight. While a few enjoy the relaxed vibe, others leave searching for alternatives. In this charming town, the quest for the perfect cup remains an adventure—sometimes sweet, sometimes bitter.

Last update: 17.01.2026 from: Josh

Images

Second Cup Café Food Second Cup Café Food Second Cup Café Food Second Cup Café Food Second Cup Café Food Second Cup Café Food Second Cup Café Food Second Cup Café Food

Feedback

★ 3.9 / 5 from 178 reviews

Was Ivana C at Second Cup Café a mag?
A great gem of a coffee shop in the downtown village area of Banff. We ordered a chocolate strawberry frocho, which is like a frappuchino without any coffee. So delicious and refreshing on a hot summer day! They also have Wi-Fi which is a nice plus. View all feedback.

What User dislikes about Second Cup Café:
was completely ignored when ordering. Finally you have to order after the workers have talked about personal life. he waited for 20 minutes for a drink. I had to remind the workers what I had ordered and finally got my drink after 30 minutes, although it was quite slow in the load. View all feedback.

helmi-a-1
23.10.2023

Nice fresh brewed iced lattes from espresso. Good service and friendly servers.

ivana-c-3
23.10.2023

A great gem of a coffee shop in the downtown village area of Banff. We ordered a chocolate strawberry frocho, which is like a frappuchino without any coffee. So delicious and refreshing on a hot summer day! They also have Wi-Fi which is a nice plus.

samantha-m-teacher31
22.10.2023

As a long-time local, I visit this coffee shop from time to time. Unfortunately, this morning I experienced terrible service. The red-haired employee was so busy chatting with her coworker that she initially ignored me. It took six minutes to toast a bagel, and I was the only customer in the shop! When she finally handed it to me, she just tossed it my way. She said, "Have a good day," but then rolled her eyes as she walked away. It's disappointing to see such a decline in service quality. They really need to teach their staff some basic manners and kindness!

josh-w-farmer0
04.07.2024

The restaurant appears to have been newly renovated in September 2019. They have delicious pastries and coffee.

elahe-t
23.10.2023

Enjoy fresh brewed coffee

Full Menu

More information

Suggested nearby restaurants.