Menu - Chuck E. Cheese

I had a terrible experience at this restaurant. I had reserved a birthday party for my son, who was turning 8, about 10-12 days before the party over the phone.... read more I had a terrible experience at this restaurant. I had reserved a birthday party for my son, who was turning 8, about 10-12 days before the party over the phone. The person I spoke to at Chuck E. Cheese was very friendly and answered all my queries. However, when I arrived at the location, I was informed that some items in the package I had chosen were not included. The host and manager claimed that I had been given incorrect information from before the pandemic. In the end, there was a heated argument between myself and the manager, and I was shocked by the terrible customer service. The manager was aggressive and condescending, and I will never return to this location.

Not as fun as it used to be . I am not of fan of everything being electronic. No tickets just cards to swipe. The ball pin jungle gym is gone. Even the little c... read more Not as fun as it used to be . I am not of fan of everything being electronic. No tickets just cards to swipe. The ball pin jungle gym is gone. Even the little clock swing for the babies is gone. The pizza isn't as good as it used to be. But the service from the staff was A1.