Top Spot Tavern Grill - Balsam Lake

We arrived Wednesday night about 7:30pm from a long drive from Superior, WI. Needed a place to eat and relax. We chose Top Spot to our disappointment. The place was loud, the waitress came over after we sat down and asked what we wanted to drink, no happy welcoming smile, somewhat rude. We asked questions about the menu, she responded like it was too many questions. After awhile because we were starving I asked if we could have our salad right away before the large nachos. She said No because our order was put in together ???? Okay, at that time we chose to sit outside, we sat at the outside bar. The 2nd waitress that helped us out there was much nicer, we ended our meal there. I 'll never come back to this restaurant. We stayed at the Balsam Lake Lodge, first time visitors. Very disappointed.

We've been there twice now, and each time, the food was lacking any flavor at all even though we ordered completely different items each time. The service is decent and seems better on the patio or at the bar. It is really loud inside, so if you're going with someone to have a conversation, I highly suggest sitting on the patio.

The owner, Hailey Elert, did not deliver my food the way it was ordered. She then refused to correct it and complained out me to her co workers right in front of everyone. She then proceeded to give me a grand total for payment later finding out she tried charging me twice for my order. She was very impolite and unprofessional about the whole situation. DO NOT SPEND YOUR TIME OR MONEY HERE.

Stopped into town for a local wedding and had some amazing food and drinks in a great inviting environment with a beautiful patio bar.

Love the place friendly staff thank you. just sitting and waiting for your to go order and these out of towners crabbing about there food order so very out of place maybe they should stay on their side of the river!!