Balsam Lake Cafe

Delicious Brat Butger. Friendly service, top Service: Dine in Meal type: Lunch Price per person: $1–10 Food: 4 Service: 4 Atmosphere: 4

Good food.good service at fair cost. Service: Dine in Meal type: Breakfast Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5

Service: Dine in Meal type: Breakfast Price per person: $20–30 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Traditional Eggs Benedict

Fantastic find. One of our group prefers gluten free and the GF pancakes were great. The other members of our party loved the regular blueberry pancakes, eggs Benedict along with house made sausage delicious coffee. The server was really friendly and the atmosphere welcoming. Beautiful location. We will be back. Food: 5 Service: 5 Atmosphere: 5

My disabled daughter and I drove northeast 1 1/2 hours to meet my other daughter, her husband, and my two grandchildren. They drove 1 1/2 hours southwest. We met last winter at this little restaurant to celebrate a late Christmas and were very happy with the food and friendly service. However, this time was not so great. We arrived at 9am and planned to take the same small area where we had all met last winter. The rest of the group had not yet arrived. I was totally shocked by the rudeness of one of the waitresses. Very loudly and in front of other customers, she told us we could not be seated because they don 't seat people until the whole group is there and to go wait outside. Now, if this was some rule we had never heard of, she could have politely addressed the situation rather than embarrass us in front of everyone. The rest of the group arrived and we were seated. By 9:30 we had our order in but soon realized they were way behind with cooking. It took until 11:00 for some of our orders to trickle out. We did notice that people who had placed orders after ours were served first because they threatened to leave. As guests ate and left, Miss Hospitality was not the short-tempered person we had encountered earlier. Despite this, we all felt she needed some education in customer service because warm and fuzzy did not describe her. The other staff were friendly. The food was pretty good. All it took was one rude person to throw a wrench into what should have been a pleasant day for me to celebrate my grandchildren 's birthdays. We will never go back to this restaurant.