Nirvana - Ballyshannon
Nirvana
Description
Nirvana restaurant receives mixed reviews as patrons comment on food quality and service. While some diners praise the delicious dishes and friendly staff, others express disappointment in tasteless food and lackluster ambiance. The establishment is commended for its reasonable prices and attentive service, but criticized for being too cold and for instances of poor customer service. Overall, Nirvana offers a varied dining experience with room for improvement in certain areas.
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Arrived here around 7.15 on 24 August on recommendation of the owner of our Guest House. Initial impression was good, seated quickly even though we hadn’t booked, decor and ambience good, served with menus and water quickly order taken and bottle of wine presented, a bit of banter with owner was ok but we had to wait quite a while for our food which was ok, except, the place was very cold, air con seemed to be on very high and we became very cold, other people also,turning their collars up or putting jackets on, we asked the waitress if the air con could be turned down and she said she’d see to it, people at table across from us also agreed, after about 15 mins it was obvious this hadn’t happened so when owner asked if everything was ok my husband said it wasn’t, we were very cold so he said, ok I’ll turn it off, and shouted back to us as he walked across the restaurant, ‘it’s very warm when you’re working, I’ll turn it on again when you leave’, not really the way to treat customers. Who do you Cater for, the staff or your customers, we shouldn’t really have to sit with a coat on in a restaurant near the end of August. And before you say, as you have to other reviewers, that you hate people who give bad reviews online when they haven’t complained in person, please be clear, I did complain in person, twice, and didn’t expect the attitude I received, in fact it was obvious for the rest of the evening you avoided us. Believe me, I wanted to give a good review, the food was excellent, despite the wait, but I’m afraid, in good conscience, the attitude meant that I couldn’t score any higher.
4 members of my family including my 86 year old Aunt travelled from Northern Ireland to Ballyshannon for a 2 night stay on Friday 19th August. Our family originates from there and it was a little reunion for us. I suggested that we book Nirvana for dinner on our first night, it was within walking distance of where we were staying, it has great reviews and it seemed the perfect choice. It was closed and understandably so due to a bereavement. I was told this when I went into the restaurant on Saturday night to find out what had happened. My issue is the lack of communication. I've been told that I was phoned on the 18th but my call records from that day do not support this claim. I was told that a post had gone up on the owners Facebook page but I don't see it. A simple notice in the window would have explained everything. We has to very quickly find an alternative after our long drive and it was not the delicious food we'd expected in Nirvana. Really disappointed.
Had heard great things about Nirvana and when we visited was not disappointed. Lovely friendly atmosphere , window table, staff attentive, food devine, I had chicken bang bang, the taste and flavour was delicious, friends had burger and steak, equally delicious, no complaints a lovely spot, will return, had a memorable night.
This place is seriously good! We have been here twice, once on Friday and once on Saturday, and it's been half full at most, they definitely deserve more patronage! I guess it's the low season right now to be fair. The burger is a real meal, big burger, with well cooked bacon, side salad, 2 onion rings on top, and a separate generous bowl sized portion of chips. They could follow the viral protest video suggestion to make burgers wider not taller! It was about an inch thick at centre, so the same amount of beef pressed at least as wide as the generously sized bun would be better but I shouldn't complain, it was still delicious. The onion rings are the antithesis to those horrible frozen ones where you cant recognize the onion, they must be reserving the largest rings from each onion and saving the rest for the other dishes. Really appreciate the effort from the chefs here and the service staff are lovely too. My partner is vegetarian and there are not too many options, but luckily the second time we came there was a blue cheese and mushroom linguine on the specials menu which was fantastic.
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