Reviews

Overall Total Score
4.4 out of 5
Impressive | 735 reviews

What William M doesn't like about Big Al's Pizza Bbq Smokehouse:
I ordered a simple pizza and garlic bread last night, but unfortunately it has not arrived yet. The restaurant seems to prioritize professionalism, as they take the phone off the hook towards closing time to avoid taking any more orders. However, this caused an issue for me as I had already placed my order and had no way to inquire about its status. When I called today to ask about the delivery, I was told that there... View all feedback. What Rambo Rambo likes about Big Al's Pizza Bbq Smokehouse:
VERY HAPPY CUSTOMER!!! Great food. I got a large pepperoni pizza last Saturday and thought the food was that good I wanted to shake the chefs hand. A young lad names Liam heggerty came out of the kitchen and thanked him. have to give this young lad a lot of praise. View all feedback.

Reviews from various websites

Gastroranking-it
2.2 ★ from 50 reviews
Iain
18.09.2024 - 15:36

Got a pizza ribs and wings and I'll never order from here again. Pizza was what we started with it was OK as far as pizza goes. The ribs and wings however were...

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Robert
18.09.2024 - 15:36

Ordered online tonight for four Pizza's and some sides. Delivered so fast and we live 4 miles away! Food hot, nice delivery guy. But the big thing is we ordered...

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Cindy
18.09.2024 - 15:36

We have always ordered from big als and never really had an major issue but last night was a disgrace we ordered a kids meal 16 bbq chicken wings a pit burger a...

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Mark
18.09.2024 - 15:36

Worst experience we have had from big als. Waited over an hour for food, when it came the order wasn't right. Rung the shop, waited over an hour again. When it...

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Gary
18.09.2024 - 15:36

I dont generally eat takeaway food but when I do this is where I go. The food is always excellent. Highly recommend.

Big Al's was once known for its excellent pizzas, burgers, and smokehouse dishes, with a friendly staff and top-notch food. However, recent reviews suggest a decline in quality and service. Complaints of cold, burnt, and undercooked food, along with poor customer service, have led to disappointment among customers. Some have expressed hope for improvement, while others have vowed to never order from Big Al's again. On the other hand, positive reviews highlight delicious combo meals, awesome pizzas, and amazing burgers, pointing to a range of high-quality ingredients and friendly staff. Overall, Big Al's seems to have a mix of loyal fans and disappointed customers.

Tripadvisor
4.1 ★ from 42 reviews
Elena
26.10.2023 - 19:53

This pizza restaurant is located next to Bogside craft beer brewery. It is the best pizza I have ever had. It is amazing. The crust is perfectly crispy and ligh...

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Gary
26.10.2023 - 19:53

This restaurant used to be known for its excellent pizzas, burgers, and smokehouse dishes. The manager was always present, the staff was friendly, and the food...

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William
26.10.2023 - 19:53

I ordered a simple pizza and garlic bread last night, but unfortunately it has not arrived yet. The restaurant seems to prioritize professionalism, as they take...

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Sasha
26.10.2023 - 19:53

Just took a delivery of a Sals Kiev with chips and garlic bread. We asked for the garlic bread to be crispy (as it always should be) and the receptionist said n...

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AARON
26.10.2023 - 19:53

This was a luzury meal until matt spawn killed me!!!!!!!!!!therefore i give this restaurant a whopping 1 star ly babes.salmon buston eats fish fingers .lets hav...

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Google
4.5 ★ from 340 reviews
Gastroranking-uk
4.3 ★ from 353 reviews

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