Panera Bread - Ballwin

#16 - Seafood - Ballwin, Salad, Pizza

Panera Bread

Panera Bread
3.5 / 5 (3850 reviews)

Description

Panera Bread has garnered mixed feedback, reflecting a decline in customer experiences despite its appealing ambiance. While the menu features a satisfying selection of sandwiches, soups, and beverages, many patrons noted a drop in food quality, particularly with watery soups and reduced portion sizes juxtaposed against rising prices. Service varies; some guests praised friendly staff and quick service, while others expressed frustration over order inaccuracies and inadequate cleanliness. Though the atmosphere is designed for relaxation or productive work, improved attention to detail in service and hygiene is essential for this location to meet customer expectations consistently.

Last update: 17.01.2026 from: Alexandria

Feedback

★ 3.5 / 5 from 3850 reviews
kaelynn-d
14.10.2023

I stopped by this restaurant around 7:30 in the evening and ordered the broccoli cheddar soup. When I got home, I found that the bowl was only half filled and the soup was burnt and hard. I understand that it was close to closing time, but I would have appreciated if they had communicated that they were running low on soup instead of serving me a subpar dish.

wilma-s-1
14.10.2023

We hax delicious breakfest fare, and no one worries if you take your yime visiting. A very special morning for Gram and her Granddaughter!

dms-s
14.10.2023

This restaurant experience was terrible. We placed a to-go order at 7:50pm, which was over an hour before closing time. However, they had already started putting everything away and told us they couldn't make my Bravo sandwich hot. This was disappointing as I always have it hot. They only had two soups left and seemed confused when we asked for chips. I was unimpressed and will not be returning. Since the pandemic, Panera Bread (formerly known as STL Bread Co) has severely declined in quality. I have no intention of going back.

alexandria-kuehn
27.03.2025

I officially will not go back to this location. I thought I would give it a 3rd try, but still couldn’t put the chicken on my salad that I paid for. So frustrating!! The employees look at you like you’re in the wrong, but the ticket reads Greek salad with chx! They are rude and it always takes 20 minutes for a salad and bowl of soup. It’s only a 5 minute drive, but I much rather drive the extra time to go to the one in Town and Country. Service: Takeaway Meal type: Lunch Price per person: $10–20 Food: 1 Service: 1 Atmosphere: 1 Recommended dishes: Broccoli Cheddar Soup

carrie-reilly
27.03.2025

Terrible service. I ordered bread, just bread. Waited about 5 minutes, still no bread. So I go up to the counter and I’m like “I ordered bread,” then they told me that someone must’ve taken my order. I look around the entire restaurant. There’s just one other person there, eating a salad with a bag of chips (not bread). They give me the bread. I go home, then there’s a hair in the bread lol literally terrible. Food: 1 Service: 1 Atmosphere: 1

FAQ

As a guest, you can use the WLAN of the place free of charge.

You can watch major sporting events on a screen / TV right in the restaurant.

The restaurant is accessible and can therefore also be used with a wheelchair or physiological disabilities.

More information

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