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Contribute Feedback What User likes about Yuki Express Japanese:
The dining experience at this restaurant is always top-notch! The service is fast and efficient. The entire establishment is spotlessly clean, which I always appreciate. While I have read other reviews mentioning rude staff, I have never encountered any such behavior personally. The staff has always been very courteous and professional. My family has been dining at Yuki's since they first arrived in Bainbridge many y... View all feedback.
What User doesn't like about Yuki Express Japanese:
I tried to call this restaurant multiple times, but the person who answered the phone was extremely rude and unprofessional. The dining experience was also subpar, and I believe it was due to the terrible customer service. View all feedback.
I'll keep this simple and let you take from this what you will. I ordered a place for my (Way) Better Half and id like to start off with the food was as consistent, quick, and as good as it always is. Now with that being said.1 Hibachi steak shrimp• sweet carrots• fried rice• add zucchini1 Shrimp Tempura roll(a play on sushi)Total Amount due $24.30My knees buckled
Normally I would give them a 5 star rating but tonight I'm not impressed!! I got the fried rice with stake, chicken and shrimp which is usually super good! The stake was so overcooked I couldn't chew it, or the chicken! The shrimp was tuff as well! So disappointed!
Very friendly staff and good food. I enjoy the eating takeout at least once a week. I would highly recommend.
Every time I visit Yuki, it’s with the hopes that the customer service will improve. Even though the customer service is consistently horrible, the food is normally decent. My last visit both the food and the customer service were horrible. They are definitely not interested in hearing the customer’s concerns or attempting to correct any problems with your order. The daughter is always rude and tonight I got a glimpse of the mother’s rudeness. I would not recommend this place to anyone. It’s the entitlement for me and lack of appreciation for the customer.
My food was hot, fresh and delicious. I eat here every time I come to bainbridge, my food is always good. Since then they have only been open on weekday.