Toole's Cakes - Bainbridge

I was disappointed with the cakes I received. The icing was uneven on both sides, and when I sent a picture to the restaurant, their response was quite unpleasa... read more I was disappointed with the cakes I received. The icing was uneven on both sides, and when I sent a picture to the restaurant, their response was quite unpleasant. It seemed like they frosted the cakes while they were still frozen. I definitely won’t be ordering from them again.

Look at this picture perfect cake Toole’s made for me. Get butter pecan layers it’s so yummy read more Look at this picture perfect cake Toole’s made for me. Get butter pecan layers it’s so yummy

I had the best cream horns I've ever tasted at this bakery! The owners are incredibly friendly, and their cake decorating skills are truly impressive. I believe... read more I had the best cream horns I've ever tasted at this bakery! The owners are incredibly friendly, and their cake decorating skills are truly impressive. I believe their creativity really distinguishes them from other bakeries in the area. The display case is filled with delightful cupcakes and cookies, which my daughter absolutely loves. The location is also very convenient, right across from Elianos Coffee. This is a fantastic bakery to visit in Bainbridge, GA!

I'm disappointed to say that some people believe this place is a real bakery with good customer service. My sister ordered a birthday cake for her son about thr... read more I'm disappointed to say that some people believe this place is a real bakery with good customer service. My sister ordered a birthday cake for her son about three months ago, and I picked it up for her. Unfortunately, the cake was extremely dry, making everyone need to drink twice as much to wash it down. While it looked decent, it tasted awful—definitely the worst cake I've ever had. My aunt ordered a cake during the holidays, and once again, it was the worst. It was just as dry.

Do not recommend As they simply do not any customer service skills. They are happy to charge you for a cake but don’t take their time to try to help you if an i... read more Do not recommend As they simply do not any customer service skills. They are happy to charge you for a cake but don’t take their time to try to help you if an incident occurs. My cake fumbled and never once did he ask how to help Mexico. His main concern was “that he didn’t understand how this could happen.