Taco Bell - Bainbridge

Gavin and Araya are the most courteous employees I’ve ever had at this location. You can tell they are ACTUALLY dedicated to providing quality service and a smile. These two are wonderful.

They didn’t give me potatoes on my burrito like I asked and even paid for the

Don’t even bother attempting to order anything through the drive-thru if it’s after 1PM. You will be asked to “wait a moment”, sit there for FIFTEEN MINUTES, and no one comes back to take your order. This has happened the last two times this year ALONE. Both times, there was no car in front of us, and 1-2 families dining in that ALREADY had food. This is absolutely ridiculous. Thank you, Taco Bell in Bainbridge, for reminding us why we stopped coming in the first place.

Lets start with setting expectations that this is a taco bell. So it's not like I'm really expecting much. When I roll in around lunch time during the week, I typically get good service and the food I'm expecting. Now if you think you're gonna get remotely close service to this in the evening onward then even you will have your expectations exceeded. Numerous occasions I've pulled up to the drive through to know one answering the window or being told they are not serving over half the menu. Last time i ordered through the app i got there and was told they didn't have what i ordered and ended up with 3 cold burritos. Which is frustrating when you spent over 20 dollars in food and received less than 10 dollars worth of food as replacement. Touching back on the not serving half the menu many times they will inform me they can't do anything fried. Which for whatever reason shuts out a bunch of the menu including items i wouldn't necessarily have expected to be fried. I'm honestly convinced that they shut down a good portion of their equipment around 7-8 and just send people on their way. I've shown up before behind a line of cars only to get to the front and realize people are just driving off after no response on the speaker. I'll never understand the ineptitude of this establishment.

Terrible service. Staff is rude. Staff is lazy. Doesn’t care about customer service at all.