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Contribute Feedback What whitney freeman likes about Pizza Hut:
In the Bainbridge, GA area Marty was very helpful on making sure we got what we needed for our party of 9. He informed me of great deals. He was patient with me and very kind! View all feedback.
What Miranda Hawkins doesn't like about Pizza Hut:
Boneless wings are never sauced or even fully sauced.. the pizzas tasted like cardboard. It is as if they do not give the pizza's dough time to poof. This is definitely not the same pizza hut it was 10 years ago. View all feedback.
So usually pizza hut goes above and beyond for customer satisfactionToday was not the case. I placed a contactless delivery in which it stated it should make it to my house at 445. 30 minutes after the said time, I called to find out what was the eta on the pizza. The guy who answered the phone hands the phone to the delivery driver so she could explain to me what's happened. She stated the number she was calling was an Atlanta number who said they didn't order a pizza. Due to detours and not knowing her way around town after being here for a year, she brought the pizza back to the store. When the main road to my house was still open, I don't understand how the other detours affected my house. When asked how the Atlanta number was on my contact, she stated that it has to be put on it by a customer. Having this same number and app for years, I double checked to make sure the mix up wasn't on my end. In which the email that I have clearly states my phone number. Had I not called about the whereabouts of my pizza, there wouldn't have been any form of contact to inform me what was going on and no pizza. Almost an hour later, the pizza is delivered lukewarm. Truly disappointed. Seeing how I order pizza hut often, even have pizzahut rewards, I know this could have been handle soo much better.
Hadn't been to the Hut in quite awhile.. it really has changed. No indoor dining, just carry out and delivery. Orders online ,,,,,couldn't get through by phone , pizza was good ?
In the Bainbridge, GA area Marty was very helpful on making sure we got what we needed for our party of 9. He informed me of great deals. He was patient with me and very kind!
Food and prices comparable with others in town not as friendly as anticipated. Staff needs more training
Original pan crust taste and looks like frozen pizza. What the hell? Why did pizza (nuts) hut go and change something that was good. No worries, I thought it was due to pandemic, not I see this is the new normal for pizza crust, don't plan to spend any more money on pizza.
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