Dunkin' - Ayer
Dunkin'
Description
**Dunkin' Ayer: A Mixed Brew of Experiences**
At this Dunkin' location in Ayer, MA, patrons have reported a rollercoaster of experiences ranging from commendable service to significant disappointments. While the coffee and food are often praised, especially the iced coffee and breakfast items, consistent issues with food temperature and preparation persist. Many customers appreciate the friendly staff, though some interactions with management have been described as brusque. Despite these challenges, efficient service during busy mornings and a welcoming atmosphere remain highlights. Overall, while some visitors leave satisfied, others are left wishing for a better resolution to their meal orders.
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Absolutely horrible customer service. How you gonna have 7 people working, no one in lobby aside from myself, and only 2 cars in drive thru and completely ignore the customer at the counter. Didn’t even order. Ended up walking out. Instead of talking about your weekend maybe learn to do your job!! Worst Dunkin’s I’ve ever been to. And these folks think they deserve $15+ per hour? Service: 1
Blow away with the service and quality of my order and experience this morning, drive thru line was 6 deep, and it mooved very quickly and efficiently with minimal wait times between each order placed. When receiving my beverage and food, both came out as ordered and at the appropriate temperature. Thanks, dunks, for starting my morning off on the right foot! Strong work! Service: Takeaway Meal type: Breakfast Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5
Service: Takeaway Meal type: Other Price per person: $10–20 Food: 5 Service: 4 Atmosphere: 4
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