Wendy's - Avenal

They rush you when you do drive thruDon't have time for this nonsense so I will not be going here read more They rush you when you do drive thruDon't have time for this nonsense so I will not be going here

Overall, it was a good experience, although they put the nugget box in the bag upside down, which made for a bit of a mess! Thankfully, it didn't affect the foo... read more Overall, it was a good experience, although they put the nugget box in the bag upside down, which made for a bit of a mess! Thankfully, it didn't affect the food.

On January 6th at 1 PM, I had a very unpleasant experience at the drive-thru. I had placed a mobile order, but it seemed like it didn't go through. When I reach... read more On January 6th at 1 PM, I had a very unpleasant experience at the drive-thru. I had placed a mobile order, but it seemed like it didn't go through. When I reached the speaker, the person told me to proceed to the second window. However, when I got there, another staff member abruptly opened the window and asked, "What are you doing?" I explained that I had placed a mobile order, but he responded, "You have to wait in line like everyone else." I reminded him that I was directed to the second window. It felt like someone really needs to pay attention and wear their headphones to understand what’s happening. The rudeness was completely unnecessary.

A few minutes ago I received quite unpleasant treatment from the lady who takes the order. To begin with, she made a mistake in my order and gave me a soft drin... read more A few minutes ago I received quite unpleasant treatment from the lady who takes the order. To begin with, she made a mistake in my order and gave me a soft drink instead of some fries with bacon. They made me turn around completely and when I arrived they turned around again. make a mistake and she gives me some fries without bacon... I still kindly point out that it is wrong without making any complaints, and I end up being scolded by her because according to her she is not wrong and I made the order wrong... who is more likely to make a mistake than the one who orders who makes only one order or who receives who spends all night receiving orders and is tired... I can understand that he is wrong, but his rudeness, mistreatment of the customer and his impetuousness for perfection do not... and remember if you do not like your job apply to another but do it well... customers don't get paid for going shopping but you get paid for doing your job.

The service was extremely slow. I ordered two drinks but didn't receive any straws. I had to wait 15 minutes for my breakfast order around 9:45 AM. I also asked... read more The service was extremely slow. I ordered two drinks but didn't receive any straws. I had to wait 15 minutes for my breakfast order around 9:45 AM. I also asked for butter for the French toast sticks, but it never arrived. Overall, the service was disappointingly slow.