Dunkin' - AVALON

Coffee, American, Coffee

Dunkin'

Dunkin'
3.2 / 5 (847 reviews)

Description

Beloved for friendly, personalized service and roomy, peaceful seating that’s great for remote work, this neighborhood café offers a reliable drive‑thru and popular decaf to-go. Patrons praise helpful staff and regulars feel welcomed, but quality is uneven: espresso shots can be weak, macchiatos sometimes served stirred, and pastry selection (especially doughnuts) is occasionally sparse or stale. Service is generally warm, though rare attitude and lid-safety lapses have been reported. Conveniently close, the lot can be awkward to navigate.

Last update: 12.05.2026 from: Evan

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★ 3.2 / 5 from 847 reviews
evan-king-forest090
08.06.2024

My order is always incorrect at this Dunkin' location.

daniel-walters-4
08.06.2024

Unfortunately the food we received (doughnuts, coffee, and a sandwich) were all bad. The doughnuts tasted like they were sitting out a long time, the coffee was good but actually wasn't what had been ordered, and the sandwich was fine. The reason they are getting 4 stars is because the service was great. The lady at the window was very friendly.

kyara-tyler
08.06.2024

Had the worst experience the short overweight lady working in the kitchen had the nastiest attitude why apply for a job in this field if you will have a bad attitude and provide poor service? Someone will compensate me for the burn I received for her not putting the lid on my coffee cup correctly she needs fired asap!! This is scary to have some like this working around food :

mike-dunn-forest1297
08.06.2024

Sllllllooooooowwwwww doesn’t even begin to describe the service here, just appalled, new management is much needed here.

allthingsjanaik
08.06.2024

If I could put zero stars I would. Dunkin makes you want to give in and go STRAIGHT to Starbucks bc at least you’ll actually receive quality service and exactly what you paid for. The manager, Rebecca, is a pushover and allows the workers to be rude and nasty with customers even though they are the ones in the wrong. They didn’t get my order right and proceeded to hand me JUST ANYTHING, might have been someone else’s order but it sure wasn’t mine. The drive through young lady rushed us while we were placing our order and then didn’t take accountability when we noticed it was NOT WHAT WE ASKED FOR OR PAID FOR. It’s like they just give you what THEY want to give you instead of what you’re spending your hard earned American dollars for. Left very disappointed and hungry. I guess that what I get for thinking “America runs on Dunkin”

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