Dunkin' - AVALON

Coffee, American, Coffee

Dunkin'

Dunkin'
3.2 / 5 (847 reviews)

Description

Beloved for friendly, personalized service and roomy, peaceful seating that’s great for remote work, this neighborhood café offers a reliable drive‑thru and popular decaf to-go. Patrons praise helpful staff and regulars feel welcomed, but quality is uneven: espresso shots can be weak, macchiatos sometimes served stirred, and pastry selection (especially doughnuts) is occasionally sparse or stale. Service is generally warm, though rare attitude and lid-safety lapses have been reported. Conveniently close, the lot can be awkward to navigate.

Last update: 12.05.2026 from: Daniel

Feedback

★ 3.2 / 5 from 847 reviews
daniel-walters-4
08.06.2024

Unfortunately the food we received (doughnuts, coffee, and a sandwich) were all bad. The doughnuts tasted like they were sitting out a long time, the coffee was good but actually wasn't what had been ordered, and the sandwich was fine. The reason they are getting 4 stars is because the service was great. The lady at the window was very friendly.

mike-dunn-forest1297
08.06.2024

Sllllllooooooowwwwww doesn’t even begin to describe the service here, just appalled, new management is much needed here.

daniel-alicea-vine81
08.06.2024

Drive thru: Very nice lady at the window. Ordered my coffee w sugar and they forgot to add it. Already had left the area when I tasted the coffee.

daniel-flora
08.06.2024

This Dunkin' Donuts in Pittsburgh is the worst!

kyara-tyler
08.06.2024

Had the worst experience the short overweight lady working in the kitchen had the nastiest attitude why apply for a job in this field if you will have a bad attitude and provide poor service? Someone will compensate me for the burn I received for her not putting the lid on my coffee cup correctly she needs fired asap!! This is scary to have some like this working around food :

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