Whataburger - Austin
Whataburger
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Came in at 10am. Alyssa taking our order crushed it. Amanda (the manager I think) was super delightful. You could tell she really cares about her job and the service here.Fastest I 've ever gotten food at a Whataburger. We just moved to this neighborhood, and will be making this our Whataburger of choice in the future.My wife told me to say that the Hashbrown Sticks are the most underrated breakfast food item on the menu. "A major key. "Update:Went to the bathroom on my way out, and it was clean. Amanda... Why are you so good at running this Whataburger?!!? You need a promotion. Tell your staff this is the best Whataburger experience I 've had in years.
Not cool Whataburger. I go here about 3 times a week, due to being close to my job. This time the taquito was bad. Tortilla wasn’t crispy, I opened it and it was mostly dried up sausage, barely any egg and smelled horrible.
The service here always takes forever. If you’re in a hurry, don’t come to this location. When I arrived, there was only one car ahead of me, but it still took a long time to get someone to take my order. I asked for a chicken salad with no bacon and a sweet tea. After paying, I pulled up to park behind the other car waiting. After 13 minutes, an employee came out asking for my receipt because they apparently lost my order. I reminded them no bacon. Meanwhile, the person who ordered after me already got their food. After waiting a total of 15 minutes, I finally received my salad — covered in bacon. If I hadn’t been so hungry, I would have returned it, but I didn’t. Just a word of warning: this kitchen is always chaotic no matter what time you go. You’ll get your food faster if you head to the next Whataburger instead.
There’s about a 35% chance your order will be wrong if you ask for any changes. Also, they lock the doors 10 minutes before closing, even if you want to take your food to go. Some employees are very friendly, but others seem uninterested in their work and customers. I’ve been coming here for over ten years, and it used to be more reliable. Now, it’s just an okay choice when you’re in a rush or it’s late. Edit: I wrote this while waiting in line and should have waited until after. I stood in line for over an hour with only four cars ahead, only to get a burger and fries that were barely warm.
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