Whataburger - Austin

Even after ordering in person in the dine-in, they got my order wrong 3 times! Then the manager (or mismanager) himself couldn't correct the register errorThey... read more Even after ordering in person in the dine-in, they got my order wrong 3 times! Then the manager (or mismanager) himself couldn't correct the register errorThey don't listen! As is, I had to accept a version of what I ordered.The kids there: they don't care. They are too busy with Facebook or whatever on their phones. And the mismanagement? He doesn't care either. So incredibly bad service here! So, how can you trust the food?With P-Terrys and In-Out burger so near, I'll NEVER be back to this whataburger...

Warm and friendly service. I know I'll be going back there. I love Whataburger food. Thank you, Isaiah for your help and smile! read more Warm and friendly service. I know I'll be going back there. I love Whataburger food. Thank you, Isaiah for your help and smile!

I came in to order waited noticing the cashier did not help with orders, until food was ready, but my shake was not, so people from the back told cashier, it wa... read more I came in to order waited noticing the cashier did not help with orders, until food was ready, but my shake was not, so people from the back told cashier, it was her job. By the time she had finally got it, now fries are no longer hot.Parking: well this Whataburger, across from DPS on Lamar Denson Dr.

Even though I placed my order in person, it was wrong three times! The manager was unable to correct the mistake at the register. They simply don’t pay attentio... read more Even though I placed my order in person, it was wrong three times! The manager was unable to correct the mistake at the register. They simply don’t pay attention! I ended up having to accept a version different from what I originally ordered. The staff appeared indifferent, more absorbed in their phones and social media than in helping customers. The manager didn’t seem to care either. The service here is extremely poor! With P-Terry's and In-N-Out Burger nearby, I definitely won’t be coming back to this Whataburger.

I noticed that the coffee urn in the lobby was empty and labeled as decaf. When I asked for regular coffee, the manager told me they don't offer decaf. After I... read more I noticed that the coffee urn in the lobby was empty and labeled as decaf. When I asked for regular coffee, the manager told me they don't offer decaf. After I pointed out that the urn was empty, they prepared a new batch, but it still had the decaf label, which I think should be fixed. I ordered the biscuits and gravy, which were quite good, and there was more than enough gravy for one biscuit.