Whataburger - Austin

This location always seems to have slow service. Even McDonald's is quicker. I don't understand the purpose of having a second lane if it's not being utilized.... read more This location always seems to have slow service. Even McDonald's is quicker. I don't understand the purpose of having a second lane if it's not being utilized. Having worked at Whataburger before, I can confidently say this is the worst location I've encountered. If you're planning to eat here, be prepared for a wait of around 30 minutes.

Whataburger is no longer what it used to be. They've changed the burger to cater to health-conscious customers. In their effort to save 100-200 calories, they'v... read more Whataburger is no longer what it used to be. They've changed the burger to cater to health-conscious customers. In their effort to save 100-200 calories, they've removed all the juicy fat from the burger, resulting in a dry and flavorless experience. They've also discontinued the use of miracle whip on the bottom bun. Having been around for a long time, I remember the original burger recipe well.

I've never had anything like it before, but I can't wait to have it again. Normally, I'm not a fan of ketchup, but the spicy ketchup was incredible—I even broug... read more I've never had anything like it before, but I can't wait to have it again. Normally, I'm not a fan of ketchup, but the spicy ketchup was incredible—I even brought some home with me!

My experience was extremely disappointing. I saw roaches crawling around the restaurant while I was eating in the lobby. The employees and manager were very unp... read more My experience was extremely disappointing. I saw roaches crawling around the restaurant while I was eating in the lobby. The employees and manager were very unprofessional and rude. This location clearly needs new management, as issues like this keep happening despite it being close to my home. This behavior is very disrespectful to the Whataburger brand.

This location is consistently slow. Even McDonald's is faster. What's the point of having a lane B if it's not being used? Having worked at Whataburger before,... read more This location is consistently slow. Even McDonald's is faster. What's the point of having a lane B if it's not being used? Having worked at Whataburger before, I can say this is the worst location. If you plan to eat here, expect a 30-minute wait.