Reviews - Thundercloud Subs

#28 - Order Vegetarian Austin, American, North American

Reviews summary

**A Mixed Bag at Thundercloud Subs: The Good and the Bad**

Thundercloud Subs has long been a beloved spot for sandwich enthusiasts, offering a diverse menu of fresh ingredients and unique flavors. While many customers rave about their favorites, like the Lady Bird and Austin Club, recent experiences have highlighted inconsistencies at a particular location. Detractors pointed out issues with sandwich preparation and stock, with service described as lacking urgency and care, leading to dissatisfaction. Conversely, positive reviews emphasize friendly staff, delicious food, and convenient parking. For now, it seems Thundercloud is a hit or miss, dependent on timing and staff attention.

Overall Total Score
4.1 out of 5
Impressive | 1633 reviews

Images uploaded by reviewers

Reviews from various users

Sirved

Last update : 23.02.2025

3.8 ★ from 133 reviews

Superb sub and customer service. Super fresh ingredients and lots of veggie options! One of the best subs I've had in months.

Good sandwiches, fast service, and cool dudes behind the counter. It's a bit small for dine in, but I like most others were getting to go orders. Their sauce is the bomb.

The guy at the counter was very courteous and pleasant. I love the eggsalad with avocado, a splash of the thundercloud dressing, cream cheese, salt and pepper, white footlong bread. Heaven! For a drink I had some 1/2 sweet tea. Perfect! I seldom get thechance to get to Austin. I hoped it was as good as the last time I had it. Absolutely, even better! Keep it up!

Thundercloud is my favorite restaurant! ALL the sandwiches are good, you can't go wrong. Once you go, you will never crave subway again lol!

Restaurantji

Last update : 12.10.2024

4.1 ★ from 198 reviews
trent-thornbrue
12.10.2024

Great sandwiches, would recommend, 10/10… but I have heard a rumor that the manager; Scott, shakes his employees by the ankles upside until all the change falls out if they are over 10 minutes late.

breeanna-pilney
12.10.2024

Amazing! we love this location. food has always been fast, fresh, and delicious. staff has also always been friendly. their egg salad is top tier. also is wallet-friendly. favorite place for subs.

christopher-stout
12.10.2024

Unless you go at off times, or order online, don't bother going to this store. I just watched six employees walk in circles will five people stood in line waiting to make an order. Basically it's good food, but don't expect that this will be a quick in and out because they can't handle their business properly. There is no sense of urgency and they don't care.

ajzen
12.10.2024

Unless you visiting at slow hours wait time to get trough the line is 15-20 minutes for a sandwich.

sydney-strickland
12.10.2024

*Previous lady walks off* I walk up to the register and put my chips down. Cashier: “Im not ready for you yet.” *shocked so i took my chips back and waited back in line* another cashier took my order… I work in food service. Learn to say “We’ll be right with you” and you wont get negative feedback..

Tripadvisor

Last update : 03.06.2024

3.5 ★ from 7 reviews
brenda-o-squirrel0
03.06.2024

I placed an order and they messed up both of my sandwiches. I asked for a large and a small club, with no vegetables except lettuce on one, and both on white bread. Instead, I received two sandwiches of the same size, both loaded with all the vegetables. It's really disappointing!

jane-r-rabbit0316
03.06.2024

The most delicious and fresh subs in Austin! This is an affordable, no-frills sub shop that you have to check out. Treat yourself to Thundercloud and support local businesses!

andy-r-tree102
03.06.2024

I adore all Thundercloud locations, but the guy and girl working here today (April 8 at 5 PM) are simply fantastic! It's so refreshing to receive this level of service.

suncoasttravelers
03.06.2024

Nice surprise in the airport. Prices were reasonable, and quality was excellent! Take a walk down to gate 20 and enjoy. Recommend the Italian and meatball...both excellent!

marcus-l-firefighter-1
03.06.2024

Thundercloud Subs has consistently served up great food since the 70's, and the subs are crazy good. HINT: If you know that you and your friends are gonna be starving the next day (like maybe from partying the night before! , call before 2 PM the...More

Google

Last update : 31.01.2024

5.0 ★ from 10 reviews
debra-haven
31.01.2024

Super friendly, Super Fresh, Ultra Tasty :3

judy-parks-1
31.01.2024

Best chef salad

jeanna-johnston
31.01.2024

The employees are kind and friendly, the food is fresh, and they are awesome at putting your order together just like you want. Awesome location! Thanks, guys! I'll be back!!

david-mclendon
31.01.2024

Amazing food for a reasonable price.

nikki-stewart-grass5
31.01.2024

Sandwich and chips for under $10. The staff are pretty friendly and even when it's busy the wait isn't too long. I usually get the chicken salad or the New York Italian. They make your sandwich right in front of you and I very much preferg it to Subway. I wish the corn and green chilli soup would come back! Love the carrot cake. It's so moist.

Int Restaurants

Last update : 03.08.2023

4.1 ★ from 524 reviews
joanna-258
03.08.2023

I would consider this my 'primary ' thundercloud that I frequent the most when I am craving that good ol classic tuna sandwich or my second favorite which is their Frito Pie! They can get quite busy and can be up to 25/30min for even just 1 sandwich--the online orders definitely gets them backed up which is out of their control. Once in a blue moon a 'newbie ' will completely screw up your order, but nothing that should be world ending. It 's a sandwich...not a 5 star luxury restaurant

hannah-545
03.08.2023

Delicious food and friendly, attentive staff. Everything is made fresh to your specifications. The atmosphere is relaxed, and the prices are quite reasonable. I had the Tuna Salad Classic Sub on wheat, and it was excellent. My family ordered three other sandwiches and loved them all. I definitely recommend this place! *Originally posted by me in August 2018 and reposted under my new Google account on January 1, 2022.

nina-224
03.08.2023

My visit at the Riverside location was outstanding. I received the best customer service from John. I was greeted upon entrance. Kudos to John for your outstanding service this evening I will be sharing this experience with all my family and friends to go to the Riverside location and ask for John.

"My wife exclaimed, 'That was SOOO GOOOOOD!' I really love Thundercloud. This location conveniently has good parking despite being right on Riverside; just enter from Burton. Aaron and John provided excellent service. The sandwich was fantastic! My wife always opts for the NY Italian, while I usually go for the Office Favorite, but this time I tried the new Ladybird sandwich. It was OMG delicious! I had the avocado on the side for her, and Aaron kindly offered mustard and mayo as well. The jalapeños and chicken salad were amazing! Apologies for the pictures—I had already dug in."

wynne-2
03.08.2023

The food is fantastic, and the staff is wonderful. Recently, I came home and put a classic club sandwich on the kitchen counter, but when I stepped away for a moment to let my dog in, her brother quickly jumped up and took the sandwich off the counter. When I went back to Thundercloud to ask for a replacement because the dog had gotten my sandwich, they kindly made me a new one and, despite my attempts to pay, insisted on giving it to me for free. This is the kind of friendly service, delicious food, and commitment to hygiene that you'll find here.

Menu

Last update : 23.03.2023

4.8 ★ from 8 reviews

The sub was outstanding, and the customer service was excellent. The ingredients were incredibly fresh, with plenty of vegetarian options available! It's definitely one of the best subs I've had in months.

Thundercloud is my favorite restaurant! All sandwiches are good, you can't go wrong. As soon as you go, you'll never leave the subway lol again!

I have been there three times now. It's a new gem. The quality if the food and the service are hard to match in the area. The sandwich chefs put great care into building each experience. I love the additude of the staff especially when it's busy. Always worth the small wait. I'm definitely looking forward to my fourth sandwich. The fritz pie was an unexpected delicious cheap light meal. Thanks for putting that on the menu. Great job Thundercloud!!! I will be back often. Love you guys.

The guy at the counter was really friendly and welcoming. I absolutely love egg salad with avocado, a dash of seasoning, cream cheese, salt and pepper, all served on a white footlong bread. Wow! For my drink, I had half sweet tea, and it was just perfect! I don’t often get a chance to visit Austin, and I was hoping the food would be as good as my last experience. It was even better! You definitely need to check this place out!

Great food and great people. Not long ago I got home and set the classic club on the kitchen counter, then for just a bit I went to let a dog in, in seconds flat her brother jumped up and snatched the sandwich to the floor. When I returned to Thundercloud with a request for a replacement sandwich because the dog got it they graciously made me a new one and despite my protestations refused to charge me for it. That 's the kind of nice folks, good food, and also, attention to hygiene you 'll find here.

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