Reviews - Thundercloud Subs
Reviews summary
**A Mixed Bag at Thundercloud Subs: The Good and the Bad**
Thundercloud Subs has long been a beloved spot for sandwich enthusiasts, offering a diverse menu of fresh ingredients and unique flavors. While many customers rave about their favorites, like the Lady Bird and Austin Club, recent experiences have highlighted inconsistencies at a particular location. Detractors pointed out issues with sandwich preparation and stock, with service described as lacking urgency and care, leading to dissatisfaction. Conversely, positive reviews emphasize friendly staff, delicious food, and convenient parking. For now, it seems Thundercloud is a hit or miss, dependent on timing and staff attention.
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Reviews from various users
Last update : 11.09.2024
I recently visited this Austin-based sub chain to satisfy my sub cravings and ordered the Veggie Delite Sub. It included cream cheese, avocado, sprouts, tomatoes, onions, cucumbers, mushrooms, and black olives on wheat bread. Despite claims of freshly baked bread, it came from a large transparent plastic bag, which made it seem less fresh. The sandwich was served cold and not toasted, with only salt and pepper as the dressing, which made it taste somewhat bland, similar to Jimmy John’s. I appreciated the cream cheese, but the overall flavor profile was lacking without additional dressing options. The provolone cheese added some richness, but it didn’t quite elevate the sub to the level I expected. Having been accustomed to the variety of dressings and bold flavors available at Subway, this sub felt underwhelming in comparison. It seems this place caters more to American tastes, favoring simpler, milder flavors. While the quality of ingredients was decent, the sub didn’t stand out enough to make me want to return. I was hoping for a more flavorful and satisfying experience. Overall, I’d rate it 3.5 stars for the good ingredients but lack of flavor variety and fresh presentation. It was an okay experience, but not one I’m eager to repeat.
Great subs! Service was excellent! Awesome atmosphere! Really enjoyed the meal!
Fresh, Fast and Healthy is no lie, great food, great workers and easy to order. Amazing taste and gives subway a run for thier money. Recommend the Big
Last update : 31.01.2024
This place is great the staff there is always so sweet and friendly they get your food out quick and ready before the estimated time. They are AWESOME!!!
The employees are kind and friendly, the food is fresh, and they are awesome at putting your order together just like you want. Awesome location! Thanks, guys! I'll be back!!
Sandwich and chips for under $10. The staff are pretty friendly and even when it's busy the wait isn't too long. I usually get the chicken salad or the New York Italian. They make your sandwich right in front of you and I very much preferg it to Subway. I wish the corn and green chilli soup would come back! Love the carrot cake. It's so moist.
Once again, it's the staff that really sets this place apart. Their friendly personalities make it easy to overlook minor errors, yet they never take that for granted.
Last update : 23.03.2023
The sub was outstanding, and the customer service was excellent. The ingredients were incredibly fresh, with plenty of vegetarian options available! It's definitely one of the best subs I've had in months.
Thundercloud is my favorite restaurant! All sandwiches are good, you can't go wrong. As soon as you go, you'll never leave the subway lol again!
I have been there three times now. It's a new gem. The quality if the food and the service are hard to match in the area. The sandwich chefs put great care into building each experience. I love the additude of the staff especially when it's busy. Always worth the small wait. I'm definitely looking forward to my fourth sandwich. The fritz pie was an unexpected delicious cheap light meal. Thanks for putting that on the menu. Great job Thundercloud!!! I will be back often. Love you guys.
The guy at the counter was really friendly and welcoming. I absolutely love egg salad with avocado, a dash of seasoning, cream cheese, salt and pepper, all served on a white footlong bread. Wow! For my drink, I had half sweet tea, and it was just perfect! I don’t often get a chance to visit Austin, and I was hoping the food would be as good as my last experience. It was even better! You definitely need to check this place out!
I?ve been here several times and their sandwiches are always fresh. The star is the office favorite.
Last update : 03.06.2024
I placed an order and they messed up both of my sandwiches. I asked for a large and a small club, with no vegetables except lettuce on one, and both on white bread. Instead, I received two sandwiches of the same size, both loaded with all the vegetables. It's really disappointing!
The most delicious and fresh subs in Austin! This is an affordable, no-frills sub shop that you have to check out. Treat yourself to Thundercloud and support local businesses!
I adore all Thundercloud locations, but the guy and girl working here today (April 8 at 5 PM) are simply fantastic! It's so refreshing to receive this level of service.
Nice surprise in the airport. Prices were reasonable, and quality was excellent! Take a walk down to gate 20 and enjoy. Recommend the Italian and meatball...both excellent!
Last update : 03.08.2023
I would consider this my 'primary ' thundercloud that I frequent the most when I am craving that good ol classic tuna sandwich or my second favorite which is their Frito Pie! They can get quite busy and can be up to 25/30min for even just 1 sandwich--the online orders definitely gets them backed up which is out of their control. Once in a blue moon a 'newbie ' will completely screw up your order, but nothing that should be world ending. It 's a sandwich...not a 5 star luxury restaurant
"My wife exclaimed, 'That was SOOO GOOOOOD!' I really love Thundercloud. This location conveniently has good parking despite being right on Riverside; just enter from Burton. Aaron and John provided excellent service. The sandwich was fantastic! My wife always opts for the NY Italian, while I usually go for the Office Favorite, but this time I tried the new Ladybird sandwich. It was OMG delicious! I had the avocado on the side for her, and Aaron kindly offered mustard and mayo as well. The jalapeños and chicken salad were amazing! Apologies for the pictures—I had already dug in."
The food is fantastic, and the staff is wonderful. Recently, I came home and put a classic club sandwich on the kitchen counter, but when I stepped away for a moment to let my dog in, her brother quickly jumped up and took the sandwich off the counter. When I went back to Thundercloud to ask for a replacement because the dog had gotten my sandwich, they kindly made me a new one and, despite my attempts to pay, insisted on giving it to me for free. This is the kind of friendly service, delicious food, and commitment to hygiene that you'll find here.
Delicious food and friendly, attentive staff. Everything is made fresh to your specifications. The atmosphere is relaxed, and the prices are quite reasonable. I had the Tuna Salad Classic Sub on wheat, and it was excellent. My family ordered three other sandwiches and loved them all. I definitely recommend this place! *Originally posted by me in August 2018 and reposted under my new Google account on January 1, 2022.
My visit at the Riverside location was outstanding. I received the best customer service from John. I was greeted upon entrance. Kudos to John for your outstanding service this evening I will be sharing this experience with all my family and friends to go to the Riverside location and ask for John.
Last update : 23.02.2025
Superb sub and customer service. Super fresh ingredients and lots of veggie options! One of the best subs I've had in months.
Good sandwiches, fast service, and cool dudes behind the counter. It's a bit small for dine in, but I like most others were getting to go orders. Their sauce is the bomb.
Thundercloud is my favorite restaurant! ALL the sandwiches are good, you can't go wrong. Once you go, you will never crave subway again lol!
The guy at the counter was very courteous and pleasant. I love the eggsalad with avocado, a splash of the thundercloud dressing, cream cheese, salt and pepper, white footlong bread. Heaven! For a drink I had some 1/2 sweet tea. Perfect! I seldom get thechance to get to Austin. I hoped it was as good as the last time I had it. Absolutely, even better! Keep it up!



