Red Robin Gourmet Burgers And Brews

Gourmet? Good food, yes! Price: little price expects a meal of 20-25 dollars. Service: something slow.

I have been in several times over the last few years, and the customer service has been absolutely disappointing. Tonight, my daughter and I came in to celebrate my birthday together. Our server, Carson, was absolutely amazing! Our drinks got refilled in a timely manner, he made sure he asked us if we needed refills on fries and graciously provided me with a to-go box, AND CUP! Not only is Carson amazing with his customer service skills, but he is also adorable! I hope y'all are compensating him accordingly, because HE, and quality servers like him, are the reason your customers will return. Kudos to Carson, keep up the good work, I hope it pays off and your employer values you as much as your customers do!!!!

My family and I were seated quickly. Served quickly as well. The server was. Very patient. We were hungry but unfamiliar with the menu. He was very patient. Our food and drinks came out in a very timely order. I was shocked!! The fries were hot yall!! Big points with me. To many places serve cold fries not these guys!! Their fries are unlimited, but we were atuffed!! I enjoyed my burger it was a Lil pinker than I wanted it to. They asked me and my family a few times if everything was okay. The sweet potato fries taste the best!! My husband's burger was Slightly messy at the bottom and they they are nit stingy w the red onion.. Over all my family was satisfied. Color pages for the kids...tvs for the adults. This place looks small but it's big inside.

Great service, expected a gourmet burger seemed a bit small but was good, got some pretzel bites but they didn?t offer nacho cheese.

FINAL REVIEW: the restaurant no longer offers the petite version of their burgers, so I will not be returning to this restaurant chain. That said, my friends do love their full sized burgers, their steak fries are seasoned well, and the side salad option is satisfying. Because the petite burger was gone, I ordered the crispy chicken salad. It was terrific: chicken was very crunchy, cut in good sized pieces. The salad had bacon, egg, and cheese included. My one complaint is that the egg is diced like carrot shreds, which made it hard to get on the fork. If the salad was so good, why am I still never returning? This is a burger restaurant. I can find chicken salads all over the city. UPDATE: Today I arrived during our loosened COVID business laws. I was very pleased to see dividers between booths, menus being clearly separated by sanitized and dirty (and an employee working on sanitizing the dirty ones) and the great way they have accommodated patrons so they can sit at the bar safely. There is also hand sanitizer available as you walk to your table. The hosts will accommodate requests to sit further away from other patrons if asked, and it's possible. All employees wear masks while in the restaurant area and interactions with customers. They truly have their customers' safety in mind. I felt safe dining in the restaurant. This time I sat in the bar in a booth. My server was very attentive, despite having bar duties. I had a friend en route, so he timed the appetizer to arrive when she did. My friend was new to Red Robin, so he answered A LOT of questions and helped her pick the perfect burger. Our burgers were prepared great, and our sides (salad and fries) were fresh and tasty. It was an awesome dining experience.