Denny's - Austin
Denny's
Description
Denny's has garnered a spectrum of experiences, highlighting both significant flaws and shining moments. Reports of unsanitary conditions, unprofessional staff, and inadequate service have frustrated diners, with complaints ranging from dirty dishes to ignored requests. Conversely, a few patrons have praised particular locations for their quick service and delicious food, likening their experiences to familial warmth. Notable staff members, like the amiable Raphael, have been commended for exceptional customer service even amid staffing woes. These contrasting perspectives create a compelling yet inconsistent dining experience that leaves customers longing for a more reliable outing.
Feedback
The restaurant was a little low-key, but the food was delicious and the atmosphere was clean. I would recommend it in any case.
The restaurant lacked proper customer service. Despite standing at the podium, two employees ignored the customers waiting there. When I finally got someone's attention, a young employee slammed the seating chart down and acted as if our presence was a bother. He informed us of a wait time of about an hour and walked away without making eye contact. It would have been nice for the staff to at least acknowledge the customers who come in wanting to spend money at the establishment.
The restaurant was extremely unsanitary in every aspect. The servers were unclean and the dishes were dirty. To top it off, they served my shake in a Coke cup with hot water, wasting an hour of my time. When I mentioned that food should come every ten minutes, they seemed to find it amusing and delayed their response. This unprofessional behavior is unacceptable, no matter the location. Only disrespectful individuals engage in this type of behavior.
In the city in traffic, considered a fast zu-go ordering breakfast sandwich we divided. delicious, brilliant and super hot. the staff was friendly early in the morning. large fast bisstop
The single worst Denny’s trip ever. Served by Mel. Ignored for ages. Slow service. Room half an hour to get a refill of coffee. Eggs came out and were cold. Sent back came out over cooked and had green bits in. Didn’t even complain just wanted to leave as she took so long with everything. I love Denny’s. I hate this one.
