Chi'lantro - Austin

I had a strong craving for authentic Korean food, so I was excited to try this Korean BBQ-inspired chain. I ordered their specialty, Kimchi Fries, which they pr... read more I had a strong craving for authentic Korean food, so I was excited to try this Korean BBQ-inspired chain. I ordered their specialty, Kimchi Fries, which they proudly advertise as a "Texas Favorite" and claim to be the original creators of this dish. It's possible they did invent it. When the dish arrived, it looked appetizing, but the taste was disappointing. The beef was tough, cold, and bland. I had expected the kimchi to be flavorful and spicy, but it fell flat. Overall, the experience was quite disappointing, and, unfortunately, I can’t say it was good. However, I noticed that many others enjoy this place, so perhaps I just visited on a bad day. I do want to commend the staff—they were incredibly friendly and helpful, which is the only reason I am not giving a lower rating.

The food was outstanding and bursting with flavor! I truly enjoyed the harmony between the spices and the meat. The staff were welcoming, the dining area was sp... read more The food was outstanding and bursting with flavor! I truly enjoyed the harmony between the spices and the meat. The staff were welcoming, the dining area was spotless, and overall, the dishes were simply delicious!

Cliff is an ineffective general manager with the worst customer service I've ever experienced. After my encounter with him and his team, I won't be going back t... read more Cliff is an ineffective general manager with the worst customer service I've ever experienced. After my encounter with him and his team, I won't be going back to Chi? Lantro. I used to really enjoy this place, but I can no longer recommend it. I will be taking my business elsewhere. I also have a video documenting my experience that I intend to share soon. Thank you, and I hope your day is going better than mine was with Cliff.

The staff is very friendly! The food is incredible, especially the noodles paired with the Korean BBQ steak. I definitely recommend visiting this place! read more The staff is very friendly! The food is incredible, especially the noodles paired with the Korean BBQ steak. I definitely recommend visiting this place!

The food was excellent and packed with flavor! I appreciated the options for customizing toppings and meats. The staff was friendly, the dining area was clean,... read more The food was excellent and packed with flavor! I appreciated the options for customizing toppings and meats. The staff was friendly, the dining area was clean, and overall, the food was delightful!