Chi'lantro - Menu

The food is fresh, and the service is quick. Norma creates a great atmosphere that keeps this place running smoothly. read more The food is fresh, and the service is quick. Norma creates a great atmosphere that keeps this place running smoothly.

I visited the restaurant on July 18 and ordered the Japchae with queso, as indicated on the menu. The staff member kept asking me what ingredients I wanted, eve... read more I visited the restaurant on July 18 and ordered the Japchae with queso, as indicated on the menu. The staff member kept asking me what ingredients I wanted, even though I specified that I wanted everything listed in the menu description. She then called over someone else who spoke Spanish, and I repeated the same request. This new person mentioned that she was new and didn’t know much, and she spoke to me in a somewhat condescending tone. I felt unfairly blamed for their lack of training. To make matters worse, I was publicly scolded. As for the food, it wasn't good either. Overall, the experience fell far short of what I expect from a restaurant, especially when it comes to customer service.