Chick-fil-a - Austin
Chick-fil-a
Description
This restaurant offers a mix of experiences, from friendly, efficient service and hot, well-prepared food to occasional issues with order accuracy and portion sizes. Many praise the speedy drive-thru, clean environment, and family-friendly atmosphere enhanced by innovative ordering options. However, some customers report inconsistent staff training, underfilled fries, and challenges accommodating dietary restrictions, leading to frustrating wait times. Despite these ups and downs, the team’s attentiveness and kindness often stand out, making it a reliable choice for quick, tasty meals with a personal touch. Using the restaurant’s app is recommended for a smoother experience.
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Feedback
This place is the best for roasted chicken! The food tastes great, and it's always served quickly and hot. Pro tip: Make sure to use the "You Always" app, even if you're in the drive-thru line!
I work with the small robots at Chick-fil-A, and I must say it’s a fantastic place to order from. The service is excellent; everyone is eager to assist with anything you need, and the atmosphere is cheerful throughout the entire area. Ordering through the app and utilizing the robot service gives you a taste of the future. It's also very family-friendly, featuring a relaxing outdoor seating area and a lovely children’s menu.
I recently dined at a restaurant where my order was prepared incorrectly three times due to my milk allergy, which prevents me from consuming cheese or eggs. Despite explaining my dietary restrictions to the staff, my concerns were overlooked, and my order was consistently wrong. After the third attempt, I was asked to step aside and wait for a revised order, which only added to my frustration as cars began honking around me. To make matters worse, my fries were cold and lacking, and my lemonade was served without ice in a leaking cup. Although this place usually offers decent customer service, the staff seemed overwhelmed and inattentive that night. Overall, it was a disappointing dining experience.
My experience was an AWESOME EXPERIENCE. When I first spoke with Mrs Sandra Billy, I wasn’t were I needed to be with my credit. I was placed in a program by Mrs Sandra to repair my credit. Follows up were made and work on my behalf was done. The process wasn’t easy but Mrs Sandra made it easy and hassle free. At times I became discouraged and even wanted to give up, however Mrs Sandra Billy reminded me of the final goal and today I'm a trading investor. She helps me make a daily profit of 15%, contact her for a profitable trading and successful withdrawal. WhatsApp:+1(512) 893-1587 Email: [hidden email]
Placed a large mobile order and they missed half of it. I called requesting a refund for just the portion missed, and was told they can’t do refunds over the phone. I live 15 mins away, I’m not driving 30 mins round trip unless Chick fil A also wants to pay for my gas. They offered to put the order back on my Chick fil A app when else am I going to need 40 nuggets and 3 large fries? Who knows. I just wanted my money back for their mistake and the missed pieces only, I wasn’t requesting a full refund which I made extremely clear. Will happily be reporting to my credit card company as well if Chick fil A doesn’t want to give me my money back Amex will get it from them. It should not be that difficult to make an exception, or not to have the rule in the first place? It’s not my responsibility to make the order correct, it’s Chick fil As. It SHOULD also be Chick fil As responsibility to make it right when it’s wrong especially with their pricing but alas. If you can’t do refunds over the phone don’t take mobile orders either how else would a MOBILE order get a refund?
Menu
Chil Fill A Trays
Chick--Strips Tray
Grilled Chicken Cool Wrap Chicken Salad Sandwich TrayA combination of grilled chicken wrap halves our delicious chicken salad sandwich thirds served chilled on wheatberry bread; your choice of dressings: avocado lime ranch; buttermilk ranch; honey se
Dressings &Amp;Amp; Toppings
Avocado Lime Ranch Dressing
Honey Sesame Dressing
Zesty Apple Cider VinaigretteSoups
Grilled Market Salad
Menu PDF
FAQ
More information
QR-Code for the menu
