Cannon Belle - Austin
Cannon Belle
Description
While some diners have had negative experiences with the service at this restaurant, others have found the food to be delicious and the staff to be warm and welcoming. A mixture of reviews praises the diverse menu options and unique twists on classic dishes. Despite some complaints about understaffing and slow service, many customers have had positive experiences with efficient and knowledgeable waitstaff. The atmosphere is described as superb and the food is consistently praised for being delicious. Overall, it seems that while some aspects of the restaurant may be lacking, the food and ambiance make it a worthwhile dining destination in Banff.
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I was very disappointed with this restaurant. I made a reservation for a Kentucky Derby event that they advertised on Facebook. When we arrived dress for the Derby, they put us in the corner of the restaurant far away from all the festivities. They also claimed to have drink specials online for the day but the only person that even told us about them was the Woodford Reserve representative. I don’t know what I reserved online but that was not what I was expecting at all. We quickly ate and went elsewhere for the Derby festivities.
I visited this restaurant on July 16th with some coworkers and received a warm welcome from the staff, who seated us promptly. I ordered a spicy margarita and the Belle burger cooked medium, along with house-made chips. The margarita was fantastic, perfectly spiced. However, I was disappointed with the burger, as it arrived well done instead of medium. The pickles served on the side were also stale and dried out. Unfortunately, my coworkers had similar experiences. Our server didn't check on us until 30 minutes after we received our food, and that was only to deliver the checks.
I have stayed at this Hilton twice this month, giving it two chances to impress me. While the food is quite good, the service leaves a lot to be desired. During both visits—one when it was very busy and the other when I was the only guest at the bar—I noticed my glass was empty 70% of the time. I had to wait for assistance while the staff appeared to be distracted by their phones or chatting in a corner. Even if the food had been just average, I might still consider returning for excellent service, but unfortunately, that wasn't the case here. I was hoping for some southern hospitality, but I didn't find it at this location.
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