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Contribute Feedback What User likes about Thai Orchid:
Great tasting food but please don’t skimp out on packaging. Ordered the basil noodles and it was shoved into a really small styrofoam box. It all spilled into the plastic bag by the time i reached home. Otherwise really good place. View all feedback.
What James Hsu doesn't like about Thai Orchid:
The last time I ate there I had a sit outside, waiting for the restaurant to open and when they open to half an hour late, I had to wait another 40 minutes because the owner told me that her son who is the cook was on his way. The problem is that they don’t not have enough staff as poorly mis- managed.Food: 3/5 View all feedback.
This place offers the best value for your money in the area. The only drawback is the waiting time, so be sure to call well in advance! The Pad Thai is exceptional!
When we called to address the issue, the manager said there was nothing they could do since we ordered through DoorDash. What? We explained that we had called for assistance while ordering, and he simply replied, "sorry, that's just how the menu appears online." We spent $30 on a meal that was inedible, so I would strongly recommend choosing another Thai restaurant that values its customers and can effectively communicate. It was a horrible experience.
Favorite Asian place. The lime chicken is delicious and so are the fried potstickers. Love the curry dishes.
Such a terrible experience trying to complete an order we made over the phone. Order was wrong and I was told I?d have to reorder and go to the ?back of the line? to place another order! Horrible customer service and no empathy from the young manworking the front desk. Left with no food and two hungry kids. Be ware!
This restaurant offers generous portions served family-style, ensuring there's always plenty of food to enjoy. The leftovers are consistently amazing, and the flavors are some of the best in the area!
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