Subway - Aurora

Sandwiches, International, Delis
Menu
Full menu with pictures, prices and categories.

Subway

Subway
3.5 / 5 (2501 reviews)

Description

At this Subway location, customer experiences range from abysmal to commendable. Many patrons report dismal service, with rude staff, cleanliness issues, and limited menu availability leading to frustration. Complaints include being denied service shortly before closing and employees openly expressing disdain for customers. In stark contrast, some reviewers praise exceptional service, highlighting friendly staff, cleanliness, and a welcoming atmosphere. The presence of thoughtful employees who assist those in need adds a heartwarming touch to the establishment. While some customers envision its closure, others regard it as their favorite Subway, showcasing the restaurant's inconsistent performance.

Last update: 17.01.2026 from: Melissa

Feedback

★ 3.5 / 5 from 2501 reviews
melissa-2070
17.08.2023

The service was prompt, the staff was friendly, and the food was delicious.

persephone-7
17.08.2023

This place is consistently fantastic—my favorite Subway! The staff greet me by name and know my usual order. They are always eager to suggest new and exciting choices. The restaurant is kept clean and well-stocked, and the bathrooms are spotless. I absolutely love it! I’d rate it a perfect 10/10—definitely the best Subway I’ve ever visited. Tina and Josh are outstanding managers and truly deserve recognition for their excellent work.

k-user-677
17.08.2023

This restaurant is well-managed, and the staff at the counter consistently deliver excellent service. I believe this is due to their thorough training, but who knows?

koepp-leila
25.11.2022

Not only was that sandwich delicious that I could see in action. one of the employees here took it up to help a homeless person who was an acholic. He called 911 and the firefighters came to check him. there came a sick car and brought him to a sober home! kudos to a very nice person working in the subway!

jayce62
25.11.2022

Hands down the worst subway. Avoid at all costs. If you get lucky and stop in at a time they have bread (been turned away 3 of my last 4 times), the staff is openly hostile to the customers. Yesterday I was in there 5 minutes waiting to be helped while the 2 employees went on and on about how much they hate people coming in. Tried to get a lunch combo and was told they can't sell the combos, and cookies are only sold in quantities of 3. I was wrung up and the employee walked off before giving me my sandwich, receipt or cup. Reached over to get sandwich and receipt myself, but had to ask the other worker to give me the cup and she just stared daggers at me.I'll be very surprised if this location isn't shuttered in 6 months.

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