Chili's Grill - Aurora

We met family for a bite on Easter. There were adults, teens, and a toddler in our group. We were set up with a great table, and the service was awesome. The food was really good, and they had a pretty big crowd for a holiday. Great experience.

Thank you, Aurora Chili's! We appreciate our server, Amanda, manager Jesse, and the hostess for being so accommodating of our large party at the last minute. Friendly staff and great location for all members of our group. The next time our brass ensemble performs nearby, we will be sure to stop in! Many thanks, again, for being so accommodating.

Nice customer service she go beyond and the food was great excellent price and quality go checkout yourself

The food is hot and fresh and the workers and management are amazing. Had a tricky situation come up tonight, but they pulled through and turned a bad experience into a great one. I really appreciate all they did to solve a problem that wasn't really their fault to begin with. They also compensated us for the inconvenience which was extremely considerate and unexpected. I highly recommend and will definitely be eating here again.

I was about to give this place 1 star purely because of the long string of failures we were set upon since we arrived this past Saturday mid day: we were given a table by the teenager looking receptionist not far from several families with lots of screaming kids: due to my medical problems I cannot take high pitched voices and asked to be moved on the 'adult side ' of the place the young guy who took my order, however friendly he was, forgot several items which I asked him not to bring from my fajitas order I believe in saving the planet and not throw away stuff I would not eat: somebody else could benefit of this food!! after a very long wait they brought our food, yet no flour tortillas and the 2 waitresses near us could not even be bothered to listen to us so I had to shout to get their attention eventually a young girl arrived with our order and said 'oh, you want tortillas too? ' when the tortillas were brought, there was no fresh veggies as I asked them to bring at the very beginning some 10min later a guy eventually brought some veggies I was thinking 'come on, let 's leave and I will give 1 star to this place ' due to the lack of responsibility of the staff who were coming out of the kitchen looking at me with a smile. I guess they now think they are superior to everybody for reasons known only to themselves? What a joke. We were about to leave indeed when the manageress arrived and I explained everything, although I was tired and bored, however she insisted on putting everything right. I was impressed with her great attitude, this is the reason why I give this place 5 stars. After all, I am not a big foodie, I am more after a great socialising experience when I decide to go and eat out. So, well done to the young manageress, she is the real asset to this place.