A&w - Aurora
A&w
Description
Dining at this A&W location has proven to be a profoundly disappointing experience for many patrons. Complaints of missing items, old and inedible food, and unhelpful service dominate the feedback. Customers reported unpalatable burgers and fries, with some describing the quality as reminiscent of fast food gone wrong. Despite the staff's friendly demeanor, their inefficiency and misunderstandings only added to the frustration. Overall, eager diners are left disheartened, reminiscing about better experiences elsewhere, and vowing to seek out other dining options in the future. This establishment seems to have fallen short of the renowned quality associated with A&W.
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Feedback
No pickles add salat. I have pickles and a small little small part of the soggy salad. These almost food restaurants are getting worse and worse on the day.
Very disappointed tonight. we buy dinner at the kfc maybe three times a year, and eating is in the so-so (it is fast eating finally.) tonight it was just terrible. surprising because they were busy. the 'original recipe' was cold and rubbery instead of hot and crispy. the rollers were as stony as rocks, and the sides were nowhere to find (and it was too busy to go back). this is too much for it.
Waited 5 minutes to help the counter, then waited within 30 minutes for food and was still told "just a few minutes" when we were the only ones. served 20 laufwerk by patronen before us and we had to ask for updates several times. obviously they also lost the key to the women's bath, floors are so greasy I pushed around when I left. a hired person hid in a corner behind the kitchen door on a personal phone call for 20 minutes. another seemed high out of his understanding, they have made our food 2x new and then accidentally there were people in the drive through because no one attentiveness or communication, when we finally got our food burned and missing items. they never gave us a reception and then asked for one when we were asking for it and couldn't draw our order to give us a refund.
I think a 1-star rating is too generous for the order I received. It was ridiculous! I could have just gone to Target and bought kid's meal fish shapes instead. I paid over $10 for absolutely nothing!
I drove there in the snow and didn't receive all of my order; I was missing the cheese curds that I set aside and waited for. Everything I got was old and hard, and the chili was burnt and extremely thick. Nothing was edible. When I asked for a refund, I was told I would have to drive back in the snow to get it.
