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Contribute Feedback What Sam Keshvari likes about Jamaica Hut:
Yes, the wait is long. However, I don't think people understand how long it takes to cook AUTHENTIC food. Especially, meats such as goat/beef, which can't be cooked in an hour (these take time). I am not sure what their prep process routine is and maybe that can be improved so that the delays in wait time lessens. Nonetheless, the food is WELL WORTH it, the guys are friendly and very appreciative. Caribbean food is n... View all feedback.
What Paul Jackson doesn't like about Jamaica Hut:
The place was about 90 degrees inside. And they don't serve tea. They have $2 bottled drinks, and no refills.The music was so loud, I couldn't hear what the counter man was saying to me.I got the oxtails with cabbage.The oxtails and the cabbage were both overdone. The rice was underdone. It was crunchy.They don't have any bathrooms in the place. View all feedback.
Love Love Love I go on lunch break often me and plenty of T-Mobile
Horrible service. You can make an online/call in order 1 hour early got there to pick it up you will wait 2 more hours to get your food. Jamaica Way at least has your food ready when it’s supposed to be. The food is good but waiting that long to get food is ridiculous.
The food was very flavorful!Like many reviews have stated, the wait time was lengthy. Normally, I don 't hold it against quality (you can 't rush art), however ~30 mins is excessive for 1 meal during non peak hours.Also, my initial option (jerk chicken) wasn 't available. When asked how long until it would be, one staff member shrugged his shoulders while another who overheard the conversation said 2 hours.Why would this not be something done before opening?The overall service wasn 't welcoming. Despite providing quality food, the experience left much to be desired.
The place was about 90 degrees inside. And they don't serve tea. They have $2 bottled drinks, and no refills.The music was so loud, I couldn't hear what the counter man was saying to me.I got the oxtails with cabbage.The oxtails and the cabbage were both overdone. The rice was underdone. It was crunchy.They don't have any bathrooms in the place.
Operating hours are not the same as posted. These folks show up when they want to. They don't answer the phone at times either. It is currently 11:30 on a Thursday. I attempted to order ahead, because they are SO slow, but no one answers. I decide to head on over and the business isn't open, yet there are cars there. Workers are just starting to show up. Doors locked. I tried to go in one more time before leaving and a man opens the door and says to wait another 20-30 minutes. I could have avoided wasting so much time had I gone to Jamaica WAY like I usually do, but this place was closer. I am fair when I do reviews...I weigh the good and the bad. But my last few experiences with this place have shown me that I need to spend my money where it's appreciated and where consumer retention matters.CUSTOMER SERVICE IS JUST AS IMPORTANT AS THE PRODUCT YOU MAKE.
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