Sonic Drive-in - Attalla

I visited Sonic Drive-In around 8:10 pm to get a couple of shakes, and the restaurant was quite busy. Even after pressing the order button, we waited over 15 mi... read more I visited Sonic Drive-In around 8:10 pm to get a couple of shakes, and the restaurant was quite busy. Even after pressing the order button, we waited over 15 minutes without anyone taking our order. The server checked with us three times about the items she was carrying, and each time we said we hadn’t ordered them. The staff appeared very disorganized and confused that evening. After waiting a little longer, we decided to leave and went next door to Jack’s, where we got our shakes in about five minutes from ordering. It seems finding good staff is challenging right now.

My shake was delicious, but I wish Sonic offered the larger straws like those at Jack's and Steak and Shake. It would make sipping the milkshake so much easier. read more My shake was delicious, but I wish Sonic offered the larger straws like those at Jack's and Steak and Shake. It would make sipping the milkshake so much easier.

Worst experience ever waited over an hour and still haven't received a simple slushie. All employees look mad and miserable come on we got to do better as peopl... read more Worst experience ever waited over an hour and still haven't received a simple slushie. All employees look mad and miserable come on we got to do better as people smh.

The staff at this restaurant is quite friendly. However, I'm disappointed by the frequent issue of car hops keeping our change or not offering to return it. The... read more The staff at this restaurant is quite friendly. However, I'm disappointed by the frequent issue of car hops keeping our change or not offering to return it. They tend to say they need to get it, but it often doesn't come back to us. We've noticed this happening regularly. We decided to put it to the test, and only one car hop actually returned our change. We appreciated her honesty and tipped her with a $100 bill.

The food at Sonic is consistently top-notch. Every dish was served hot and fresh, and the staff was very professional. read more The food at Sonic is consistently top-notch. Every dish was served hot and fresh, and the staff was very professional.