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Absolutely dreadful, even by post-pandemic standards. The fountain drink machine was missing most beverages and wasn’t calibrated properly, so everything tasted like plain carbonated water. The staff was extremely unprofessional; they were on their phones and dressed in casual clothes. The food took a long time to arrive, and when it finally did, they forgot to provide napkins. When we asked for some, they actually suggested we go to Chipotle next door! It makes me wonder what the kitchen looks like. There are definitely better places for wings out there.
I had a terrible experience at this restaurant due to the rude and lazy employees. When I called to place an order, I was given the wrong location three times. When I arrived in person, the staff refused to take my order at the counter and told me to order online instead. Within just five minutes, I was misled by three different employees. When I requested to speak to a manager, a woman called him, and he outright declined to talk to me, suggesting she find someone else. I left frustrated and won't be returning. Sure, Buffalo Wild Wings may be pricier, but their service is excellent!
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