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Contribute Feedback What User likes about Willy's Mexicana Grill:
my steak bowl was delicious and a great selection of toppings. most important were the server very pleasant and patient with me during the ordering process. many thanks for good service! View all feedback.
What User doesn't like about Willy's Mexicana Grill:
This was the worst dining experience I have ever had in any restaurant. The staff were literally yelling at customers, preparing food for people standing behind those already waiting, showing zero communication and visible frustration when taking orders. It was a complete waste of time. The biggest disappointment was the man in the photo with a circular tattoo. View all feedback.
We ordered one chicken burrito, two veggie tacos (with guacamole and quinoa) and cheese dip at the Willy's in B terminal at the Atlanta airport. The total came to $30.35 plus tax. We thought this was a bit expensive and realized that they had charged us $7.20 for a tablespoon of quinoa on each taco and $2.40 for the guacamole! I contacted customer service after our flight and they were very helpful. After finding and reviewing our receipt they sent me a refund check for $9.60. Otherwise the food was good and no other issues. I had initially given a low rating, but have since revised it with a higher rating due to the exceptional customer service. I will definitely go there again the next time I am in Atlanta, but will make sure I double check the receipt before paying
Food is mid and the price isn’t bad. I’ve gotten the Adobe chicken twice now and it’s rather bland Customer service could be improved, the older lady working the line was rude and was bossy towards her coworkers, however most of the other workers were polite. Also if you get a bowl with a protein and rice it looks they are a little skimpy with the aforementioned items but they make up with a good selection of toppings.
My steak bowl was delicious and a great selection of toppings. most important were the server very pleasant and patient with me during the ordering process. many thanks for good service!
Everything was very fresh and the steak was cooked nicely.
The night team at the airport grill was praised. Thank you. jasmin