Ruby Chow's - Feedback
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Last update : 29.05.2022
Sherry really made our night. The service was impeccable and the quality of the experience was something that will keep us coming back!
Here is an issue when you walk in to Ruby Chow's and you are a two top they try and sit you next to the host stand and front door. This has happened the three times we have come for dinner. It also happened to friends I have sent to dine. It is curious to me that management seems oblivious to creating a situation that is uncomfortable for patrons who either sit there and are distracted through out their experience or request the hostess to resit them. The food quality, variety of selection, and the staff are all wonderful.
Wanted to try this place before COVID hit. It was so delicious. Service was great. Will go back soon
Our server was fantastic. I have a mushroom allergy and the staff went above and beyond to make sure all of our needs were met! The food was delicious, the ambiance is perfect. Overall it was an outstanding experience
Ruby Chow's offers a mixed dining experience with some customers praising the delicious food, attentive service, and pleasant ambiance, while others found complaints in the portion sizes, service quality, and lack of menu variety. Some highlights include the Peking Duck Mantou and the Katsu buns, while others found the noise level and lack of menu updates to be problematic. Overall, the restaurant seems to have potential for a great dining experience, but inconsistencies in food and service leave some patrons with mixed feelings.
Last update : 29.05.2023
Incredible food and atmosphere!! Favorites were the basil chicken, walnut shrimp, and roti canai!
Love the vibe and food at this place and service is amazing! Only con is we wish the menu would be refreshed or updated every once in a while, or a nightly special? We’ve been 3 times in the past year and have never seen a menu change or a nightly special.
Great outdoor seating experience! Noise level was fantastic, really easy to hear everyone across a 6 person table. Food was delicious, especially the noodle dishes. Free parking was a nice surprise.
We previously ordered takeout from here and were not blown away. Recently, however, we had some friends raving about their in-person experience at Ruby Chow’s and decided we needed to come get the full effect. Wow! What a special place that we’ve been missing out on. Food, ambiance, service (shout out to Crystal) were all fabulous! Walnut shrimp, katsu bun, and roti canai were just a few of the highlights. We tried quite a few dishes and they were all tasty. Will be back for sure
Last update : 03.08.2023
I could be nicer but I’ll keep it simple: I’d rather eat at Panda Express. And I don’t like Panda Express. If you’re ever in a Richmond check out Peter Chang’s.
Alexis was a great pleasant attentive server. Soft Shell BLT, Casio E Pepe, and Pork Belly and Grits were delicious. Chengdu Brussels Sprouts and Salt and Pepper Tofu were flavorful. Panna Cotta was the best.
Last update : 17.01.2024
I absolutely adore this restaurant. The food had a perfect balance of flavors and was truly amazing. It offered a unique twist on traditional dishes. The service was excellent and all the dishes we tried were outstanding. The atmosphere was peaceful and cozy, with a great energy throughout the restaurant.
This restaurant is absolutely beautiful! The atmosphere is well thought out and the food was incredible. They serve Asian tapas-style dishes, allowing you to try a variety of items from the menu. The prices are in line with other restaurants in the area, making it a perfect choice for a nice dinner. The only downside was the margarita, which lacked tequila flavor and a salted rim. However, when I exchanged it for the Empress cocktail, it was delicious. The wait staff were friendly and attentive, although towards the end of the night, our server seemed to become a bit impatient when we mentioned we were celebrating a birthday. Despite this minor issue, I had a great overall experience and would definitely return.
My husband and I had a wonderful dining experience at Ruby Chow's. The restaurant has a unique ambiance and a fantastic vibe. Our server, Cassidy, was friendly and attentive, making excellent recommendations and connecting with us personally. I'm pleased to say that everything we tried was delicious, with many creative and well-thought-out dishes. I would love to return with friends to enjoy tapas and cocktails together.
We visited Ruby Chows to celebrate my birthday, and although we didn't have a reservation, we were able to sit at the bar. This turned out to be a great decision, as our bartender was outstanding! He was very attentive, explained the menu items thoroughly, and even crafted some delicious mocktails for us since we don't drink alcohol. The scallops and walnut shrimp were especially enjoyable, though I found the basil chicken a bit bland for my taste, while my husband liked it. For dessert, we treated ourselves to the rich chocolate pot au crème, which was a delightful way to conclude our meal.
I enjoyed a fantastic dinner at Ruby Chow's. There were numerous delicious options available. I tried a variety of dishes, but some of the standout items included the Peking Duck Mantou, Sweet Corn Soup, and Mango Sticky Rice. My server was attentive and friendly, and the atmosphere was relaxed yet upscale, making it perfect for a delightful date night. I highly recommend this restaurant—there are so many other dishes I can't wait to try on my next visit! While it is on the pricier side, it's definitely worth it for the wonderful experience and delicious meal.
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